The American Red Cross seeks a Senior Information Architect to support the information and knowledge management needs of the Global Disaster Preparedness Center (GDPC). This includes providing immediate support for data collection and analysis, designing an effective knowledge management system for a state-of-the-art resource center, and piloting of complementary knowledge management initiatives in conjunction with the wider International Services Department (ISD) and the global Red Cross and Red Crescent Movement. The position reports directly to the Director of the GDPC in the ISD.
Responsibilities:
•Assess the range, nature and flow of data in other global resource centers to inform the creation of an effective knowledge management system for the GDPC.
•Based on analysis, develop effective knowledge management strategies and practices for the GDPC that will facilitate efficient collection, storage, distribution and use of knowledge (eg. sharing of good practices, lessons learned, evaluations, etc)
•Develop systems and procedures from evaluating and measuring the impact of information used and the field level.
•Support ongoing information management needs as they pertain to the GDPC (eg. organizing research findings) using data tracking systems that are aligned with other sides of ARC’s International Services, ensuring interoperability with program management and geographic information systems.
•In coordination with other ISD teams, maintain visibility on best practices in humanitarian information management, both in and outside of the Red Cross community, to successfully adapt and improve ways to harness data with new technologies that will enable ARC to build and maintain a cutting-edge service-oriented GDPC. This may include piloting projects to test viability, functionality, etc.
•Regularly interact with ARC (domestic and international) and wider Red Cross / Red Crescent Movement program and IT staff and volunteers to understand evolving requirements, business processes and opportunities for improving GDPC knowledge management practices. Ensure GDPC tools have high degree of adaptability and flexibility to accommodate dynamic needs.
•Assume team management responsibilities (eg. research and webpage development staff) as GDPC evolves
•Oversee the creation and evolution of a GDPC website, supervising the website developer
•Oversee and support research and production of reports that analyze program trends and translate information into visual displays, including graphs, charts and maps
•Perform other job-related duties, as assigned.
Qualifications:
•BA + 7 years required and MA preferred in information and knowledge management, library science, humanitarian assistance or related fields. Focus on supporting work in developing countries preferred
•Significant experience in knowledge management, including innovative initiatives
•Deep knowledge and experience in information architecture, including how databases interface with web-based applications and geographic information systems
•Applied skills toward designing, building and modifying databases and/or other software
•Considerable experience in supporting data collection, organization and analysis
•Strong IT, writing, editing, and analytical skills
•Excellent attention to detail and initiative to problem-solve
•Ability to multi-task in a high pressure team environment, responding to needs of diverse client base
•Excellent interpersonal skills and diplomacy
•Flexibility to meet unpredictable business needs, including occasionally working long hours and on weekends
•Experience with the American Red Cross and/or the global Red Cross network and commitment to basic Red Cross principles preferred
•Experience living and working in a diverse or international environment
•Working knowledge of French and/or Spanish preferred
•15-25% Travel
The American Red Cross is an Equal Opportunity/Affirmative Action Employer
Apply online at: https://www.americanredcross.apply2jobs.com
PLEASE USE REQUSTION: NHQ18647
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