Convenience Store Manager

Reports To: Supervisor

Job Summary:

The Convenience Store manager is responsible for;

Overall management of a convenience store focusing on agreed upon objectives and financial results reflected in approved budgets.

To ensure friendly, knowledgeable and well-trained staff is available through the fulfilment of all normal personnel duties.

Safeguarding of assets of this business operation through the proper maintenance of equipment, inventory management, adherence to internal control procedures and the following of policies and procedures.

To continuously promote the various products offered for sale in this operation as a means of achieving targeted sales levels.

Stay current with industry trends through appropriate avenues.

List of Responsibilities

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the Petro Store Team ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure stores are clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees. ( A minimum of one monthly per store)
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store operations
• Implement regular promotions, ensure all POS advertising/signage is properly posted at the proper time.
• Recommend, communicate and perform all price change request, mark downs / ups as approved by the Supervisor.
• Communicate any problems with merchandise pricing/quantities to the Accounts Dept.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Conduct regular safety and Security Meeting and document with employees attending signatures.
• Report and process all employee and/ or customer incidents or accidents following company procedure.

The CSM is responsible for determining the various product lines for the various stores in the scope of their responsibilities and negotiating with suppliers for the provision of these goods.

This position will price all products consistent with supplier mandates and with agreement from the General Manager on gross profit margins.

This position will order goods on a timely basis and balance the availability of an appropriate mix of products while minimizing investment in inventory.

This position will ensure the proper storage and rotation of product.

On a monthly basis this position will ensure that a full inventory is taken and provided to Accounts department by the 7th of the following month.

This inventory will be valued based on actual procurement costs.

This position will ensure that there are daily audits of 10 items on a weekly rotational basis.

On a daily basis this position will ensure that there is a count of high volume items such as spirits and phone cards.

A variance report will be created and sent to the Accounts Department on a need to basis.

This position will ensure that all equipment is properly functioning and will arrange for any necessary repairs.

Education / Experience:

• Minimum Diploma in related fields is required.
  
• Also at least 3 years relevant experience working in a busy convenience store environment at a supervisory level.
  
• Hands on experience with POS/BOS systems is a must.
  
• Ability to spend extensive periods of time travelling in various parts of the country is required.

Those interested and qualified should send their resume indicating their current and expected remuneration, daytime telephone contacts and three referees.

Only qualified and shortlisted candidates will be contacted.

Applications should be sent to jobs@petrogrp.com to be received no later than the 29th of February 2012.

Petro Oil Kenya Limited is a medium sized oil marketing company based in Mombasa engaged in the importation, distribution and marketing of petroleum products throughout Kenya. The position will be based in Mombasa.