HEAD,
SME BANKING JOB REF: RB282013
The
Position:
Reporting
to the Director Retail Banking, the Head, SME Banking will be responsible the
growth & profitability of the SME Banking and small holder Agribusiness
Segment through the development and execution of the SME & Agribusiness
strategy.
Key
Responsibilities
§ Design and drive an effective, strategy,
business model and customer value proposition that focuses on building and
deepening relationship with existing and new profitable SME customers.
§ To achieve growth within business risk
parameters and drive acquisition of profitable new customers for the SME
Banking & Agribusiness business through the creation, development and
maintenance of high quality advisory relationships.
§ To drive customer-led propositions for the
SME & Agribusiness segment by developing a pipeline of value adding
customer solutions which are consistent with the business strategy. To include
customer experience, products, service offers and business stage propositions.
§ To review all segments products and
performance of each product on a continuous basis.
§ To ensure SME & Agribusiness customer
relationships are managed through pro-active and Consultative approach and
detailed understanding of existing customers /business to enhance profit.
§ Grow an effective loyalty program for SME
customers for networking and deepening of KCB SME market penetration through
the Biashara club/ KCB Entrepreneur’s club.
§ Review lending risk and processes that
affect the growth of the segment.
§ Ensure there are appropriate internal
controls and procedures are in place and documented. Monitor the operation of
such procedures and controls and regularly review them to ensure they reflect
any changes in products, systems, policy or regulations.
§ Facilitate training programs to enhance
product knowledge to the Business Banking teams, branch staff and sales teams
on SME and Agribusiness Products.
The
Person
For the above position, the successful
applicant should have the following:
§ A university degree in a Business related
area. Possession of a post graduate degree or professional qualification in a
related field will be an added advantage
§ At least 8 years general banking
experience at management level and with experience in the Small Medium
Enterprise Sector and must have:
§ Experience in Credit analysis and
administration.
§ Experience in Customer
service/Relationship Management.
§ Experience in Sales & Product
development
§ Experience in Agribusiness is essential
§ A thorough knowledge of Retail Banking
products and services, and extensive Banking Industry knowledge.
§ Excellent interpersonal, and negotiation
skills with the ability to network, generate new business and develop strong
business relations.
§ Strong leadership skills with demonstrated
competences in championing high performance management.
§ A good understanding of risk, credit
policies and procedures.
§ Excellent planning, Organization, problem
solving and analytical skills
The above position is demanding for which
the bank will provide a competitive package for the successful candidates. If
you believe you can clearly demonstrate your abilities to meet the criteria
given above,
please submit
your application with a detailed CV, stating your current
position, remuneration level, e-mail and telephone
contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 21st August,
2013.
Only short listed candidates will be contacted.
KCB HEAD, SME BANKING
Reviewed by Unknown
on
3:49:00 AM
Rating: