AFDB - Senior Employee Relationship Officer

  • Grade: PL-5
  • Position N°: NA
  • Reference: ADB/11/061
  • Publication date: 20/04/2011
  • Closing date: 22/05/2011

Objectives

The Employee Relations Division (CHRM.4) develops and implements employee relations (ER) and organizational development(OD) programs and provides guidance, advice and support to staff and Managers on staff rules and regulations, HR policies, administrative and Presidential Directive issuances and general ER matters including disputes and conflicts, workplace harassment and staff wellbeing. The Division also manages the Bank’s group health insurance plan.

The core objective of the position is to design and implement employee relations, social and welfare activities, and employee support programs to create a conducive and respectful workplace and good working relationship between employees and their supervisors. The position will also manage disciplinary cases and grievances, handle disputes and conflicts, investigate complaints and promote cultural and sporting activities in the Bank.

Duties and responsibilities

: Under the supervision of the Division Manager, CHRM.4, the incumbent will carry out the following functions:

Employee Relations

  • Provide advice and coaching to Managers and staff on ways to improve the workplace environment and general OD and ER matters;
  • Carry out investigations, grievance handling and disciplinary proceedings in line with the Bank’s rules;
  • Collaborate with units which provide support, advice and assistance in resolving conflicts, grievances and ethical issues including the Staff Council, Ombudsman, Ethics Office and Staff Appeal Committee;
  • Provide coaching and training in all aspects of employee relations functions including managing change, team building, communication, work ethics and critical incident and stress management.
  • Design and implement motivational and employee reward programs.

Work-related issues:

  • Handle workplace harassment and case management;
  • Provide advice and guidance to staff, peers and managers on matters related to the application of the Staff rules and regulations, Bank policies and procedures, interpersonal relationship, performance and career problems.
  • Develop and implement programs to create a workplace and culture that uphold the values of the organization.
  • Monitors trends in support of early detection of problems and advise of remedial and preventive action and help managers limit avoidable mistakes.
  • Assist in the resolution of specific disciplinary or grievance case by acting as an arbiter between the staff and his/her Manager;
  • Design and implement innovative cultural changes and paradigm shifts needed for the Bank to adjust and respond to changing workforce and cultural conditions.

Social and welfare services:

  • Develop and provide comprehensive social welfare services including bereavement and fitness activities,;
  • Collaborate with associations, clubs and interest groups and promote, diversity, cultural and social harmony including the Staff Council, Family Association and Artistic and Sporting Clubs.
  • Support the integration of new staff and their recognized dependants in the Bank and their new environment
  • Prepare and organize President’s annual banquet for staff and dependents, Long service Award ceremonies; retirement receptions; Staff Council and Family Association elections.

Selection Criteria

  • A minimum of a Master’s Degree in Human Resources Management, Law, Social Science or in a relevant discipline related to the responsibilities described above;
  • A minimum of 6 years of relevant and practical experience in Human Resources Management, staff and legal counseling;
  • Ability to work in a multi-cultural environment as a team player with excellent interpersonal sand negotiation kills;
  • Ability to be discrete and maintain a high degree of confidentiality;
  • Excellent communication skills and ability to interact effectively with staff members at all levels
  • Effective consulting and advisory skills with analytical and problem solving skills;
  • Competence in the use of standard Microsoft office applications (Word, Excel, Access, and PowerPoint).
  • Ability to communicate in English and/or French with a working knowledge of the other language.

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Senior Employee Relationship Officer

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To apply for this position, you need to be national of one of AfDB member countries.


  • Submitted by: Mohamed Youssouf, Division Manager, CHRM.1
  • Approved by: Gemina Archer-Davies, Director, CHRM

AFDB - Senior Employee Relationship Officer AFDB - Senior Employee Relationship Officer Reviewed by Unknown on 8:18:00 AM Rating: 5

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