COMPANY DESCRIPTIONOur Client, a market leader in the telecommunication industry in Africa is currently in search of a RMA Technician to be based in her Kenya office.
JOB DESCRIPTION
Job Purpose:
The primary purpose of the position is to provide technical diagnostics, repair and support for multiple brands of smartphones and tablets. This will be done efficient and high quality methods to bring in profit to the organization and at the same time to keep the customer satisfaction upheld.
Job Background and Responsibilities:
- To perform Service activity for Smartphone’s and tablets according to manufacturer and company's service guidelines.
- Maintain all Internal & External SLA’s.
- Maintain the service setup, includes effective compliance to various check-lists, maintenance of test and measuring instruments etc.
- Documentation of Service Manuals & Bulletins.
- Maintain Stocks (inc. spare parts, swaps etc) & provide efficient & reliable projections for Spare Parts.
QUALIFICATIONS
Required Knowledge:
- The job holder should have Basic Electronic fundamentals.
Required Skills:
- Hands-on experience in dismantling and assembling electronics gadgets.
Required Qualifications:
- The minimum academic Qualification for the job (Diploma in Electronics & communication).
ADDITIONAL INFORMATION
- Salary is Negotiable
https://www.smartrecruiters.com/FosadConsulting/73094662-rma-technician-kenya
RMA TECHNICIAN - KENYA
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