Information Management Officer, P3

ORGANIZATIONAL SETTING AND REPORTING RELATIONSHIPS:
This position is located in the Office for the Coordination of Humanitarian Affairs in Juba, South Sudan. Information Management Officer reports to the Head of Communications.

RESPONSIBILITIES:
Within delegated authority, the Information Management Officer will be responsible for the following duties: General: • Manages information to support OCHA and the UN system, as well as partner organizations, prevent, mitigate, manage, and recover from humanitarian disasters and emergencies. • Provides advisory services on information management include: needs and business process analysis; organization and maintenance of UN information assets; records preservation and disposition; and information management policies and procedures, with an emphasis on technological applications.
• Researches, analyses and evaluates new applications of information technology for information management and makes recommendations for their deployment. Determine the primary data and information elements that are required internally and externally to support inter-cluster coordination and humanitarian decision-making. • Participates in public communication and information management improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation and in the evaluation and testing of application improvements and new systems; provides user support. • Work in close collaboration with the Public Information unit to turn ideas into visual and produce high quality Info graphics • In collaboration with the Information Services Section and the Field Information Services Unit, apply global information management standards, policies and procedures to guide related activities within OCHA Office. • Establishes and maintains an information network at the national level to facilitate humanitarian information exchange and the promotion of data and information sharing protocols, in particular those developed and endorsed by the Inter-Agency Standing Committee. • Oversees technical staff in the development of databases and other applications to support the collection and processing of context specific data (e.g.: affected population, displaced populations, demographic and vulnerability data, results of common rapid needs assessment etc.). • Supports the implementation of Coordinated Needs Assessments and its related tools. The Information Management Officer ensures as well, the consolidation and dissemination of the resulting analysis of the Coordinated Needs Assessments with partners. • Implements and regularly updates the Information Management Strategy and dissemination plan for all information management related products produced by OCHA (e.g. infographics, data and maps). • Supports the advocacy, communication and reporting functions of the office through the collection, processing, storage and retrieval of documents, including images, of emergencies and vulnerability, as well as relief operations. • If required, manage OCHA staff working directly on information management and information technology activities. • Assists in programme administration, including provision of assistance to or supervision of contractual employees and General Service staff, formulation of consultant and institutional contracts and subsequent implementation, development of the programme budget, etc.
• Performs other related duties, as required.

Work implies frequent interaction with the following: Clusters, humanitarian partners in South Sudan, information technology and management specialists throughout the Secretariat and other UN agencies. Unit Heads and staff in information management unit and other user clients, including external users, e.g., scholarly researchers, governments, international organizations, etc.

Results Expected: Achieves the Unit/Section’s programme objectives through: preservation and servicing of records with continuing value in support of the Organization’s operational, informational, legal and audit needs; guides OCHA South Sudan on managing paper-based and electronic records and their integration into the automated United Nations information system through the provision of advisory services and advocacy of recordkeeping standards to assure the timeliness, accuracy, completeness, efficient management, accessibility and usability of information.

COMPETENCIES

PROFESSIONALISM: Knowledge of the use of information management in humanitarian emergencies, crisis management or disaster management contexts; Ability to analyse and articulate the information management requirements of complex situations, requiring a coordinated response between disparate actors; Demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters); and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING& ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

CLIENT ORIENTATION:
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

QUALIFICATIONS

Experience:
A minimum of five (5) years of progressively responsible experience in managing information in a crisis, disaster management, emergency management, humanitarian emergency or recovery context, or related area. Relevant international field experience in any of these areas is desirable. Qualifications and/or certification in the following applications are desirable: MS Access, MSExcel, MS SharePoint, ArcGIS, or similar applications.

Education:
Advanced university degree (Master’s degree or equivalent) in Business Administration (Information Management), Information Science, Information Systems, Social Science, Disaster and Emergency Management, Geographic Information Systems, Information Management, Statistics, or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Languages:
Fluency in English and French (both oral and written) is required. Knowledge of another UN official language is an advantage. 

How to apply:

The position is intended to fill functions of short-term duration This temporary position is for an initial period of eleven (11) months. All posts are subject to availability of funds.

Please state your full name and the temporary job opening notice number OCHA/G/50/2013 as the subject in your e-mail application and send one email application for every temporary job opening announcement. Documents should be saved as pdf file, with the title formatted as follows: FAMILY NAME_given name_ Doc-t type.pdf. For example: GREY_Joe _PHP.pdf.

All applicants are requested to submit a completed personal history profile (PHP) to Vijay Pratap Singhsingh139@un.org with a copy to ochavacancies@un.org . Note that applications to United Nations Secretariat positions can be generated in the new Inspira recruitment system. We encourage you to create an electronic personal history profile and to apply to these and other positions for which you are interested and qualified athttp://inspira.un.org

Note that applicants’ eligibility cannot be fully assessed if the personal history profile is not properly completed. Applications received after the deadline will not be accepted. The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her; in this context, all staff members are expected to move periodically to new functions in their careers In accordance with established rules and procedures. "The United Nations does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training or any other fees). Also, the United Nations does not concern itself with information on bank accounts."