Job Title: Chief Marketing and communication manager
1.1 Reports to: Director General
• Holder of a Master's Degree in Marketing or Communication or Public Relations, plus at least thirteen years of working experience, three of which must be at a supervisory position in a reputable institution,
• Should have a strong background of social security or financial institutions,
• Must be computer literate.
1.3 Duties and Responsibilities:
(i) Develop and execute marketing and communications strategies of the Fund's products and services;
(ii) Coordinate the assessment of the needs and wants of the members segmentation to ensure the Fund's products and services are competitively aligned to member's needs;
(iii) Commission appropriate and relevant market research and develop strategies to counter competition;
(iv) Constantly monitor customer satisfaction levels and respond to complaints including instituting mechanisms for maintaining acceptable customer services;
(v) Ensure articulation and consistent communication of the Fund's image and position to
(vi) Responsible for the design, production and distribution of paper and electronic publications of the Fund.
(vii) Execute effective Communication and Corporate Social Responsibility strategy,
(viii) Liaise with other Directorates and Units of the Fund to answer queries from members of the Fund, media, organizations and individuals interested in the activities of the Fund.
The closing date for submission will be on 7th June, 2017 only short listed candidates will be contacted.
For those who had previously applied for the post that was advertised on 2/2/2017 in the Guardian and Mwananchi Newspapers do not have to apply again.
All applications enclosing curriculum vitae, photocopies of certificates, testimonials, names and addresses of two referees should be addressed to:
P.O. Box 11492,
DAR ES SALAAM.
From: The Guardian 26 May 2017