New Product Development Manager

Heritage Insurance Company is one of the leading general insurance companies in the region and part of CfC Insurance Holdings.

We are rated AA - by Global Rating Company (GRC) for amongst other reasons, our high claims paying ability.

This is one of the highest international ratings awarded to a Kenyan insurer.

The company was also awarded the 2010 Association of Insurance Brokers of Kenya BIMA Award for being best in Claims settlement category.

We invite applications from suitable candidates for the position below:

New Product Development Manager

Reporting to the Executive Director

Duties and Responsibilities

• The development and introduction of new products or enhancing of existing products. Participates in evaluating results and developing alternative approaches when plans are not achieving objectives
• To conduct market and competitive analysis, balancing competitive pricing with profitability and recommending courses of action to take advantage of market opportunities.
• Actively monitor the environment and quarterly develop insurance products including e-products to meet the needs of the insuring market.
• Participating in development and implementation of speciality product plans to meet annual premium and profit goals
• Preparing reports on forecasting and performance results of product plans. Communicating results with Managing Director/Executive Director and other members of Management Board as requested
• To continuously evaluate the changing trends in customer expectations and design and package Heritage products accordingly
• Work closely with Sales and Distribution Department, supporting implementation of strategic plans for entry into new markets.
• Work with stakeholders to determine business needs and priority and to ensure new products and enhancements are consistent with our business strategy
• Researching, analysing and ensuring regulatory compliance covering new and existing products
• Co-ordinating and communicating changes in product plans. Supporting other marketing functions, agencies, and sales agents in plan rollouts
• Work closely with all areas impacted by product plans to ensure achievement of consumer product objectively
• To participate in Performance Management and Career Development of staff within the Department

Selection Criteria

• A minimum of a Business related degree from a recognized University
• A Masters degree will be an added advantage
• A relevant professional qualification including ACII, ,CIM, a local diploma in insurance etc
• At least Eight (8) years in a busy and relevant environment
• At least Five (5)years in a managerial position
• Be a self-starter, highly motivated and a team player
• Be creative and innovative
• Have sound analytical and negotiation skills
• Should have strong presentation, interpersonal and communication skills
• Must be a good listener with excellent customer relation skills
• Must be a good problem solver with strong decision making skills
• Ability to plan, organize and prioritize (ability to work within strict deadlines)

Interested candidates should address their application and a detailed resume to:

The Human Resources Manager
Heritage Insurance Co. (K) Ltd
P.O. Box 30390 00100
Nairobi

Please send to hr@heritage.co.ke by Friday, 20 March 2012.