Information and Communication Technology (ICT) Manager

To provide leadership and management of Information and Communication Technology (ICT) and establish ICT as a Critical Success Factor in all World Vision’s work. To build ICT capacity in the National Office that will support the ministry and contribute to its effectiveness, quality and accountability. To provide vision and leadership in recognizing and exploiting the potential of evolving Information and Communication Technologies to support World Vision’s vision.


KEY RESPONSIBILITIES:

      ICT Strategic Leadership (20%)
    • Develop and maintain a 3-year National Office ICT Strategy and related policies and standards that are aligned with Partnership and Regional ICT strategy, policies and standards and National Office strategy.
    • Prepare, review and monitor the ICT Annual Budget and Operating Plan to ensure effective implementation of the ICT Strategy.
    • Provide leadership and advise National Office Leadership Team on ICT Developments and Policy Issues and their impact on the National Office operations and strategy.
    • Provide leadership and management to the National ICT team. Work closely with, manage and provide mentoring and development of the team.

      ICT Management (30%)
    • Maintain an aggregated view of all significant/major ICT projects’ status and schedule for implementation and support across the National Office.
    • Work closely with Regional and Global ICT teams to ensure that the National Office meets the minimum Partnership standards for telecommunications, technology and applications.
    • Manage the introduction, implementation and support of appropriate information and communication technology in the National Office in line with Partnership standards and policies and local legal requirements.
    • Develop the capacity of the ICT team through training and coaching methodologies to ensure that there is sufficient skill sets to provide and support ICT services to the organization.
    • Manage the introduction of structured end-user capacity building to ensure optimal and efficient use of all the ICT systems/tools available to the organization.
    • Manage relationships with role players and stakeholders in the ICT industry both internal and external to World Vision, for example hardware and software vendors, service providers, industry regulators, consultants, etc.
    • Represent the NO in Partnership ICT and other Forums as required by the ND, Regional ICT Director.
    • Provide regular and ad hoc management reports for performance benchmarking and decision making and technical reports for operational support.
    • Identify opportunities for innovation and foster the development of creative solutions that help the organization to better fulfill its mission and vision.

      ICT Operations (30%)
    • Develop, deploy and maintain appropriate ICT Infrastructure and Connectivity solutions for both head office and field offices for secure, efficient and effective flow of information to facilitate operations and decision making. This may include but not limited to Servers, Local Area Networks (LAN), Wide Area Network (WAN) and Internet Connectivity for integrated data, voice and video applications.
    • Provide, deploy and maintain Personal Productivity Tools such as desk top computers, laptops, Blackberries, Personal Digital Assistants (PDAs), business mobile phones, etc and software based productivity tools such as email, Office Applications (Word, Excel, Powerpoint), WebEx among others.
    • Develop, deploy and maintain appropriate Business Applications that support critical business processes to ensure accurate data gathering, storage, retrieval, processing and reporting to facilitate operations and decision making. This may include but not limited to acquisition and implementation of commercial business applications such as Sun Systems or custom built partnership applications such as STEP, PMIS, PCIS, Asset Inventory etc.
    • Develop, deploy and maintain appropriate security systems that ensure Network, Systems and Data Security from internal and external security threats. This will include both physical and logical security solutions such as biometric access control, network firewall systems, Active Director Security, Antivirus, Antispam, Antispyware and personal firewall solutions, etc.
    • Develop, document, implement, test and review Business Continuity Plan (Disaster Recovery Plan) in alignment with the National Office Disaster Mitigation and Management Plans for ensuring high systems availability and business continuity. This includes but not limited to running an automated data backup system, off-site storage of backup data, redundant systems for mission critical applications, etc.
    • Develop, deploy and maintain performance Monitoring and Reporting systems that provide management and technical reports for decision making and operational support.

      ICT Support (15%)
    • Establish appropriate operational procedures, tools and resources for effective and timely delivery of technical support to all users (at the head office and field offices) that ensures high user productivity and guarantees customer satisfaction.
    • Work with the Regional and Global ICT Teams to Leverage global ICT resources to access specialized network or applications support.
    • Provide feedback to Regional and Global ICT teams on performance of various applications and systems for ongoing field performance improvement.

      Other (5%)
    • Special assignments as appropriate to the role.
    • Attend, participate in, and lead devotional/chapel meetings as scheduled and convened.


KNOWLEDGE, SKILLS & ABILITIES:
      REQUIRED:
    • Good communication skills and articulate both verbally and in the written word.
    • Good problem solving and analytical skills.
    • Ability to relate technical issues to a largely non-technical audience (business/ministry).
    • Ability to function in high security risk situations.
    • Willing and able to travel within and outside the country for work assignments and/or to attend national, regional and partnership-wide meetings and events.
    • Good people management skills and experience.
    • A mature and committed Christian.
    • Bachelors Degree in Computer Science, Information Technology, Electrical and Electronic Engineer or related field.
    • Microsoft Certified Systems Engineer.
    • Cisco Certified Network Associate and/or Cisco Certified Network Professional.
    • Demonstrated fluency in both written and spoken English.
    • Working knowledge of Lotus Notes Administration and Internet systems. IBM Certified Professional – Lotus Notes/Domino Administration will be an added advantage.
    • 5 years of working experience 2 of which have been in the capacity of managing an ICT Department in a busy environment.

      PREFERRED:
    • ITIL Certification will be an added advantage.

Information and Communication Technology (ICT) Manager
Information and Communication Technology (ICT) Manager Information and Communication Technology (ICT) Manager Reviewed by Unknown on 10:00:00 AM Rating: 5

No comments:

JOBS CATEGORY

Tanzania Kenya NGO JOBS Uganda Best Jobs Consultancy Rwanda ICT JOBS Administrative United Nations Sudan Best Jobs Finance Health - Medical Engineering Ethiopia Education Agricultural Lecturer Human Resources Somalia Media Congo - Kinshasa Legal Jobs Bank Jobs Monitoring and Evaluation Mining World Vision Burundi Procurement African Barrick Gold Accountant Zambia Sales and Marketing US EMBASSY East African Community Mozambique Telecoms Research CARE International Save The Children Plan International Arusha Malawi South Sudan Oxfam Scholarships African Development Bank Finance and Administration SafariCom Aviation The Commonwealth American Embassy Sales Zanzibar Environmental Catholic Relief Services Dar es salaam USAID Operations FHI 360 UNDP Security World Bank Economist TradeMark East Africa Unicef Hospitality Managers International Rescue Committee (IRC) Restless Development Accounting Civil Engineers AMREF Morogoro Utumishi AfDB African Development Bank COOPI - Cooperazione Internazionale Driver - Logistics Path International Mwanza African Union Tigo Jobs Marketing Mbeya Teaching Au African Union PSI Population Services International Pwc PricewaterhouseCoopers East African Breweries North Mara Gold Mine ACTED Djibouti Malaria Consortium Bulyanhulu Gold Mine DFID Driver Buzwagi Gold Mine Jhpiego COMESA FINCA JOBS International Jobs Adeso Danish Refugee Council Kilimanjaro Nairobi Coca-Cola Handicap International Pact International Rio Tinto Solidarités International Tender EGPAF Elizabeth Glaser Pediatric AIDS Foundation Logistics Serengeti Breweries Ltd Nation Media Group Africare Norwegian Refugee Council Samaritan's Purse Chemonics International COUNTRY DIRECTOR ICAP of Columbia University InterShips Precision Air RwandAir Marie Stopes International (MSI) Serengeti Breweries Volunteer Climate Change IGAD Tetra Tech ARD Agriculture Jobs Dodoma Iringa One Acre Fund Project Management Clinton Health Access Initiative (CHAI Technoserve Twaweza East Africa ActionAid Lutheran World Federation SADC Secretariat Tanga Vso International ACDI/VOCA Halmashauri Agha Khan Kenya Commercial Bank World Agroforestry Centre Deloitte East Africa International Organization for Migration (IOM) COMESA Secretariat: Software Engineering Safety and Security Shinyanga Jobs Tanzania Breweries Pathfinder International World Health Organization KPMG TANROADS Tanzania Electric Supply Company British Council Futures Group KCB BANK UN-Habitat WFP World Food Programme Barclays GEITA GOLD MINING TANESCO Electrical Engineer Food and Agriculture Organization GOAL Mombasa Tabora WWF World Wide Fund for Nature Microsoft Tanzania Ports Authority East African Development Bank Family Health International (FHI) IBM EAST AFRICA IntraHealth International Mercy Corps SERIKALINI - GOVERNMENT OF TANZANIA AccessBank Community Development Jobs Data Base Management Google Africa ICAP - TZ KEMRI/CDC Program WaterAid Tanzania Auditor SNV International Stanbic Bank Amnesty Horn Relief Kampala Management Systems International (MSI) Standard Chartered Bank VETA Christian Aid DIAMOND TRUST BANK Helen Keller International Help Age Mtwara Uganda Telecom Airtel Africa Equity Bank Internships Marie Stopes TCRA Web Development B B C WORLD SERVICE Human Rights Kigali Makerere University Nile Basin Initiative Kenyatta University Kigoma Mzumbe University NSSF National Social Security Fund Nile Breweries Limited Tulawaka Gold Mine University of Nairobi kenya Airways Bank of Tanzania Graduates MTN Muhimbili National Hospital Nepad Partners in Health Room to Read SUMATRA UNWOMEN African Wildlife foundation (AWF) KEMRI Kagera Librarian MENTOR Initiative Trainee USAILI - INTERVIEW Uiversity of Nairobi WaterAid International icipe Project CAFOD - Catholic Agency for Overseas Development Egerton University EngenderHealth Goal Ireland Kenyan Banks Lake Victoria Basin Commission Peace Corps TANAPA TASAF Tanzania Social Action Fund Zanzibar University ACB AKIBA COMMERCIAL BANK AGRA Alliance for a Green Revolution in Africa Advans Bank Ethiopian Airlines Freedom House IITA International Institute of Tropical Agriculture Legal Moshi NMB BANK Resolute Tanzania Singida Uganda Uganda National Roads Authority University of Dar es salaam University of Dodoma British High Commission ChildFund EWURA FilmAid International NECTA TPDC Tanzania Civil Aviation Authority (TCAA) United States International University World Concern Aga Khan Foundation CBA Commercial Bank of Africa Ecomist Ernst and Young IUCN International Union for Conservation of Nature International Medical Corps Islamic Relief Kakira Sugar Musoma National Institute for Medical Research OPEN UNIVERSITY OF TANZANIA Relief International TAA Tanzania Airports Authority Trócaire Uganda Revenue Authority VODACOM TANZANIA VSF Belgium Architects Hivos IFC International Finance Corporation Ifakara Health Institute Inoorero University International Commercial Bank Kenya Red Cross Society MADEREVA Medical Oil and Gas Pwani University College SOKOINE UNIVERSITY Tumaini University Water Engineering AWF African Wildlife Foundation Acacia Mining Accounts African Virtual University Altima Africa Ardhi University Bank of Uganda Business Development Concultancy Del Monte Kenya Embassies Kenya Airports Authority Lake Victoria South Water Services Board Mara National Bank of Commerce RECORDS MANAGEMENT JOBS RUKWA Ruvuma Search for Common Ground Songea TTCL Tanzania Telecommunications Company Limited Unilever War Child International Zinduka Afrika ACORD AKU ​Aga Khan University Africa Nazarene University Africa Rice Center (AfricaRice) Aga Khan Health Services CRDB BANK Commercial Bank of Africa Daraja Tanzania Engineers Registration Board (ERB) Fina Bank International Potato Center International Potato Center (CIP) Intrahealth Jomo Kenyatta University Kilimanjaro Christian Medical Centre Kyambogo University Lindi Jobs MCL Mwananchi Communications MUHAS-harvad Moi University NBC BANK National University of Rwanda Ngorongoro Conservation Area Authority Njombe Nuru International Nzoia sugar Company RTI International SUA SOKOINE UNIVERSITY OF AGRICULTURE THE LAW SCHOOL OF TANZANIA TRA Tanzania Revenue Authority Tanzania Postal Bank The Foundation For Civil Society Udhamini wa Masomo Western Union AIR TANZANIA Action Against Hunger (ACF) Agricultural Society of Kenya BRALIRWA Bondo University College Caritas Comoros Concern Worldwide Conservation Jobs Consolidated Bank of Kenya DHL Express Ewaso Ngiro South River Basin Development Authority Geologist Gulf African Bank INSTITUTE OF ADULT EDUCATION Jomo Kenyatta University of Agriculture and Technology Kabale University Kabale University (KAB) Kenya Ports Authority KickStart International MORUWASA Morogoro Urban Water and Sanitation Authority MSH Management Sciences for Health Mumias Sugar Company Nairobi Hospital Nkumba University Rural Electrification Agency SOKINE UNIVERSITY SONGWE STAMIGOLD Stores TACAIDS TARURA TCU Tanzania Commission for Universities Tullow Oil World Lung Foundation (WLF) ALAF Limited Aga Khan Development Network (AKDN) Aga Khan Hospital Air Malawi American Refuge Committee BENKI YA POSTA - TPB BANK BTC Belgian Technical Cooperation Bhttp://www.blogger.com/img/blank.gifank of Tanzania Bioversity International CHF International Customer Service Jobs DANGOTE DIT DAR ES SALAAM INSTITUTE OF TECHNOLOGY Danida Dar es Salaam Institute of Technology Daystar University ECOBANK ETDCO Electrical Transmission and Distribution Construction and Maintenance Company European Union IFM INSTITUTE OF FINANCE MANAGEMENT INSURANCE JOBS - BIMA ITECH Internews® Network KUITWA KAZINI Kenya Accreditation Service Kenya Polytechnic University College Kilombero Sugar Company Kisii University College Kisumu Laboratory Jobs MSD MEDICAL STORES DEPARTMENT MSF Switzerland Management Sciences for Health Manyara Maseno University Ministry of State for Planning Muteesa 1 Royal University Médecins Sans Frontières NIDA National Identification Authority Narok University College OSHA Occupational safety and Health Authority Open Society Initiative for Eastern Africa (OSIEA) PA PAC PEPSI POLICE - POLISI Petroleum EngineerS RWANDA HOUSING AUTHORITY Seychelles Songas TBC TANZANIA BROADCASTING CORPORATION TBS TANZANIA BUREAU OF STANDARDS TFDA TANZANIA FOOD AND DRUGS AUTHORITY TIB - Tanzania Investment Bank Tanzania Mortagage Refinance Company Tanzania Teachers’ Union Transmara Sugar Company Tropical Pesticides Research Institute Tumba College of Technology Twiga Cement UNESCO UNOCHA Umma University University WRP Walter Reed Project ZANTEL ao uga
Powered by Blogger.