Human Resource Manager: Recoveries & Rehabilitation

Identify business needs and align HR solutions to improve Business, team and individual performance. Ensure the end to end utilisation of HR services across all HR channels (People Serve, ESS/MSS, Specialist Services). Accountable for the coaching and upskilling of line managers as it relates to the Employee Value Chain and end-to-end HR services.
•OD – Understand context and strategic intent, understand the as is organisation, review organisational blueprint and scorecard, develop organisational guiding principles and structural implications, identify the organisational structure model and customise in need, define management processes that support, test organisational structure, design jobs and teams, and support business area with workforce planning.
•Attract & Recruit– Identify competence and capacity requirements aligned to Business and operational needs and DTI requirements. Identify and utilise proactive resourcing solutions (pipelines, scarcity of skills acquisition) to acquires these skills. Upskill line in terms of attraction, recruitment & selection practices, policies and processes.
•Place & Deploy – Ensure that the appropriate on-boarding and induction practices and processes are in place and applied.
•Learn & Develop – Identification of competency and skill requirements for roles to enable the development of role based training curricula. Facilitate the assessment of competency levels and gap analysis and appropriate L&D solutions. Coach and upskill line managers as it relates to the Employee Value chain and end to end HR services.
•Performance Management – Implement performance management and improvement strategies and principles. Educate, upskill and coach line management on end to end performance management processes. Identify performance gaps (commitment, competence, process) and recommend appropriate solutions.
•Reward – Educate and ensure the appropriate application of remuneration and reward strategies and solutions. Coach line on impact of paying people appropriately relative to their skill, job size, market, complexity, skills scarcity, transformation and performance. Facilitate and manage the reward review process against set guidelines and framework.
•Recognise – Influence & drive a culture of informal and formal recognition
•Talent Management - Facilitate the identification of critical skills and talent utilising the talent management framework and process. Coach line to create development plans and execute on them. Ensure that all critical posts have successors. Link succession plans to transformation action plans. Assist with skill transfer strategies for key people. Gather trends, drivers and diagnose results of retention discussions, coach line in retention techniques and strategies. Monitor and evaluate trends and advise line accordingly.
•Release – Educate line on the different separation processes and the application there of, to ensure correct application and minimise risk to the bank.
•Change Management – Act as a change agent as it relates to Business and culture transformation. Manage the change process of any business initiatives that has people impact to ensure successful implementation and sustainability.
•MIS analysis and reporting. – Generation and analysis of appropriate MIS, to identify trends, possible causes and recommend solutions.
•HR Governance – Responsible for the governance of HR policies , products and services with regards to employee life cycle events ensuring alignment with, SSC, Corp HR and Business area HR. Ensuring all compliance related HR issues are pro-actively and rigorously managed. Take accountability for partnering with business leaders in maintaining and monitoring the People risk within the business area, identifying potential breaches in standards and initiating action to address these.

Engagement – Partner with line to implement an agreed engagement model to ensure inspired, motivated and involved employees which will result in improved business performance

Human Resource Manager: Recoveries & Rehabilitation