Ticketing and Reservation Agent Kenya Airways

Duties

• Assists passengers requiring special assistance to board or depart conveyance.

• Informs travel agents in other locations of space reserved or available.

• Sells travel insurance.

• Announces arrival and departure information, using public-address system.

• Telephones customer or Ticket Agent to advise of changes with travel conveyance or to confirm reservation.

• Sells and assembles tickets for transmittal or mailing to customers.

• Answers inquiries made to travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.

• Checks baggage and directs passenger to designated location for loading.

• Assigns specified space to customers and maintains computerized inventory of passenger space available.

Qualifications

• O level division III or C+

• IATA/UFTAA diploma/basic airline fares and ticketing

• Team player

• Good communication skills

• Pleasant personality/approachable

• Self confident and well groomed

• Excellent knowledge of KQ product

• Customer focused


Application Instructions:

You can apply for this job by sending a letter of application and a CV with copies of all minimum required document may be posted to the address below or the email link above as well as dispatch at our Kenya airways officer 1st floor, Peugeot House, Ali Hassan Mwinyi Rd or
To country Manager, Kenya Airways,
P.O Box 5342,
Dar es Salaam

Ticketing and Reservation Agent Kenya Airways Ticketing and Reservation Agent Kenya Airways Reviewed by Unknown on 9:51:00 AM Rating: 5

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