INFORMATION TECHNOLOGY (IT) OFFICER Oxfam

About this Job:

Oxfam is a worldwide organisation that works with over 1,000 part­ners in more than 70 countries to overcome poverty and suffering. Oxfam GB has been working in South Sudan for more than 20 years and has played a pivotal role in delivering emergency response alongside longer-term development assistance. The Programme is currently implementing Public Health and Livelihoods in Upper Nile and Lakes States and has an Emergency Preparedness and re­sponse team that operates across all the ten states.

We are seeking to recruit experienced and highly motivated personnel to manage, support our programme in the following positions;

INFORMATION TECHNOLOGY (IT) OFFICER

BASED IN JUBA WITH FREQUENT TRA VEL TO THE FIELD, OPEN ENDED CONTRACT

REF: OGB/JUB/ITO

Are you a person with a strong IT background, interested in broaden­ing your scope and ensure delivery of effective and efficient Informa­tion Technology systems? We have a challenging opportunity just for you…

The Role

As the Country IT officer you will have the responsibility for sup­porting and maintaining all IT and communications infrastructure in the South Sudan programme. This will involve maintenance and support of server systems, local and wide area networks, communi­cations systems for intranet and Internet access and VHF/HF radio systems. The role also has responsibility for providing first line user support for standard desktop applications such as Microsoft Office and Lotus Notes, plus additional bespoke corporate systems. The ideal candidate will combine knowledge and experience of the above systems with the ability to provide first-rate customer focused serv­ices to end-users.

Requirement:

The Person

To be able to effectively carry out of this role, you will have at least a Bachelors degree in Computer Science, Information Systems, Tele­communications or related field, four years experience providing first line user support for Basic hardware (how hardware works), operat­ing systems (like Windows 2003 and Active directories and Window XP) training and training on other applications as well as MCSE

You will have similar experience of configuration, maintenance and administration of l-ANA/VAN infrastructures; server based e-mail sys­tems and other intranet based online applications. You will have a proven ability to follow administrative computer procedures reliably such as back up, data security and LAN/WAN system operations standards. You will also have some experience in the configuration, installation and support of VHF/HF radio systems.

You will have developed interpersonal skills with a customer service focus to provide solutions and achieve results. You will have well- developed problem solving skills and the ability to provide and ex­plain solutions to non IT literate staff in a friendly and patient manner that ensures the user is comfortable with the process. You will have a good command of written and spoken English, good presentation and communication skills and preferably experience in providing ba­sic IT training in 1; 1 and group situations. You will also be comfort­able with providing direct support to field sites in insecure locations by frequent up-country visits

Salary:- USD/month
Experience:4
How to apply:

To Apply If you are the candidate we are looking for the above role, please submit your application and CV quoting the relevant post reference including daytime telephone contacts and two referees, preferably your current line manager tosdxjobs@oxfam.org.uk, or deliver a hard copy to our office. This position is open to Sudanese nationals ONLY. The closing date for applications is 3rdFebruary 2012.

Candidates who had previously applied for PHE & ITO positions need not re-apply.

INFORMATION TECHNOLOGY (IT) OFFICER Oxfam INFORMATION TECHNOLOGY (IT) OFFICER Oxfam Reviewed by Unknown on 9:46:00 AM Rating: 5

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