Director, Human Resource and Administration Services

Directorate: Human Resource and Administration Services

Position: Director, Human Resource and Administration Services

Ref: NCWSC2012-001

Location: Headquarters-Kampala Road Industrial Area

Grade: 2

Reporting to: Managing Director

Supervises: Human Resource Manager, Administration and Logistics Manager,Coordinators and Officers

Broad Role: To provide effective leadership and strategic direction in the management of human capital and administrative services by developing relevant human capital and administrative initiatives and performance improvement interventions.

Duties and Responsibilities
  • Developing an employee-oriented organization culture that emphasizes continuous improvement, team- work, high performance and quality
  • Ensuring organizational conformity with applicable HR related regulations and statutes as well as organizational procedures and policies
  • Implementing HR programs and policies meant to enhance a positive organization culture
  • Identifying, evaluating, and resolving human relations, employee morale, work performance, and organizational productivity concerns
  • Developing and implementing talent management strategies
  • Creating employee training and organizational development programs
  • Conducting performance reviews and monitoring employee attitudes, productivity, and performance outcomes
  • Recruit and retain required talent for all the functions in the company
  • Designing and implementing competitive compensation schemes and attractive employee welfare programs
  • Managing the risk management processes within the Directorate and assisting in developing health and safety programs for staff as provided by the law.
Education, Professional Qualifications and Work Experience
  • Bachelor’s degree in Social Science or its equivalent from a recognized institution.
  • Masters degree in Human Resource Management
  • Higher diploma in Human Resource Management or related field
  • Member – Institute of Human Resource Management (IHRM)
  • Minimum10 years experience with at least 5 years’ experience in human capital management
Required Skills and Competencies
  • Ability to develop HR strategies and business plans to drive the corporate strategy
  • Ability to develop and present policy papers
  • Strong project management, time management, and leadership skills
  • Solid problem-solving skills and business acumen
  • Able to multitask in a fast -paced environment
  • Ability to coach and mentor staff
  • Ability to negotiate contractual and recognition agreements with staff and union(s)
  • Ability to establish and maintain healthy working relationships with staff
  • Competencies in developing dashboards and application of best practice HR tools
  • Competencies in performance management.
Interested candidates holding the necessary requirements are encouraged to send their hard copy application with clear reference of the job code on the envelope, detailed CV, names and contact of 3 referees, one of whom must be a former employer, copies of certificates, testimonials, current telephone number and email address on or before March 5 , 2012 to the address indicated below.

The Manager
Human Capital Advisory Services
The Kenya Institute of Management
P.O Box 43706 00100,
Nairobi Kenya

or dropped at

The Kenya Institute of management
2nd floor, Luther Plaza
Uhuru Highway/Nyerere Rd Roundabout

Only short listed candidates will be contacted.

Canvassing will lead to automatic disqualification.

Nairobi City Water & Sewerage Company (NCWSC) is an equal opportunity employer.
Director, Human Resource and Administration Services Director, Human Resource and Administration Services Reviewed by Unknown on 12:48:00 AM Rating: 5

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