Qatar Primary Health Care Subject Matter Experts

NOTE TO CANDIDATES
Please note that this appointment is for a post with the State of Qatar, Primary Health Care Corporation (PHC).

PA Consulting Group is co-ordinating this recruitment campaign on behalf of the PHC. Primary Health Care is the leading community based healthcare service in the State of Qatar, delivering vital health and well-being treatment across an impressive and rapidly growing range of patient services.

There are a number references to PA Consulting in the next application pages (e.g. Please let us know why you are applying to PA Consulting Group) and candidates should please read this as ‘Primary Health Care Corporation’ and respond accordingly.

SALARY RANGE

The package available for this post will be awarded an attractive package including tax-free salary* in the range of Senior SME- £90-£120k and SME-£75-£120k (subject to experience and in line with current salary), housing and further benefits.

JOB PURPOSE

The Qatar National Vision and the National Health Strategy set out an ambitious change programme for the delivery of healthcare in Qatar. As part of the implementation programme the state of Qatar is now seeking to appoint a number of individuals to help implement this high profile reform programme at both national and local levels.

A key component of the national vision is to further establish PHC as the foundation for healthcare in Qatar and this will be implemented by a team of Subject Matter Experts (SMEs) – up to 6 posts. The PHC team will have responsibility for the development of a strategic vision for primary healthcare services in Qatar, and ensure that this has the capability of delivering the overall aims of the National Health Strategy for Qatar. This team will work with PHC, frontline clinicians and managers to shape the design and implementation of primary health care and will have responsibility for three main areas of focus:

• Development of a National Framework and Strategy for Primary Health Care in Qatar

• Building capacity and shaping and implementing the governance frameworks of PHC

• Developing and implementing evidence-based local service development plans, based on service needs and clinical care pathways

There are five SME roles, and 1 senior SME role within the PHC team across 4 broad capabilities:

• Governance strengthening and capacity building

• National Framework strategy

• Local Service Development plans

• Senior Co-ordinator and analytics

The SMEs will be directly accountable to the PHC Transformation Project Director of the Primary Health Care team.

Candidates are expected to have significant experience in at least one of the above areas but are not required to have in depth experience of all areas. Applicants will be considered from both managerial and clinical backgrounds (clinical expertise may be an advantage but is not essential for these SME roles).

MAIN RESPONSIBILITIES

The PHC team will bring extensive experience in primary healthcare pathway design, and service transformation. This experience will provide the content knowledge and insights that will shape the overall PHC system design and service delivery models. The key areas of focus for the SMEs will be:

• Development and Implementation of a National Framework and Strategy for PHC in Qatar including:

 Establishing a vision for primary health care in Qatar

 Identification of the future PHC needs of Qatar

 Identification of potential future models of care and service delivery models for PHC in Qatar

 Developing a national strategy for PHC in Qatar, including but not limited to:

- Workforce, education, and training

- Building clinical capacity

- Models of service delivery

- Implementation Plan and Investment Plan

- IT and e-Health

 Ensuring that appropriate providers are commissioned to deliver high quality, safe PHC services to the residents of Qatar

 Ensuring the successful implementation of the projects and activities identified in the National Health Strategy 2011-2016 (NHS) under Project 1.1: Primary Health care as the foundation, and other relevant projects involving PHC within the NHS.

• Capacity Building and Governance Strengthening

This function will shape the design and implementation of the overall governance structure of PHC. The function will evaluate, design and develop monitoring systems, accountability structures, regulatory bodies and legislative frameworks to support PHC in delivering safe and effective services.

This function will ensure that the primary healthcare workforce has the skills and capacity to deliver efficient, effective and safe services.

• Development of evidence-based and efficiency enhancing local service development plans

This function will support the local interpretation of national objectives, and working with local service providers shape the development of detailed local delivery plans. They will maintain a monitoring role over local services to ensure timely implementation in line with the national objectives. The function will develop appropriate interventions where local services are identified as needing additional support. The team will cover a range of services including:

 Health Promotion, Prevention, and Wellness, including School Health

 Disease Management Programs

 Mental Health

 Cancer Services

 Maternal and Child Health

 National Screening Program

 Regional Hubs and specialty services

 Walk-in Services



Job Requirements

MINIMUM QUALIFICATION

Educated to degree level or equivalent

EXPERIENCE

General
• Substantial senior management experience within a health or social care organisation.
• Significant experience of working with Ministerial, Board, and senior management level stakeholders
• Experience of working in partnership with others to design, develop, implement and evaluate service improvements
• Substantive experience of planning & delivering services working in partnership with clinicians, other professional groups and across organisational boundaries.
• Led the design and implementation of policy and strategy across a breadth of health services.
• Team leadership, management and development.
• Highly developed oral and written communication skills.
• Strong presentation skills with experience of presenting to large and senior audiences
• Highly developed analytical skills
• Experience of working in partnership with lead clinicians and healthcare professionals to design and deliver effective programme of change
Further beneficial experiences and capabilities:
• Demonstrable experience of successfully delivering large scale service transformation and implemented complex change projects across organisational boundaries e.g. primary / secondary care.
• Further education / Masters degree in healthcare or healthcare management related subject
• Bi-lingual English and Arabic - although this is not essential

TECHNICAL SKILLS

The SMEs will possess skills in the following areas:
Policy and Strategy Development
• A formulate long term health care strategies and plans
• Ability to analyse and interpret service performance and utilisation data and to identify opportunities to develop strategies, which will deliver national policy.
• Experience of producing business plans and undertaking options analysis and appraisal
• Ability to analyse and interpret workforce requirements to ensure that proposed initiatives are effectively resourced
• Experience of undertaking performance and assurance reviews as part of strategy evaluation reviews
Operational Management
• Ability to analyse complex information and take difficult decisions where there may be a number of possible courses of action and to propose lasting solutions
• Experience of implementing service redesign programmes
• Experience of inspiring and motivating teams to deliver in challenging situations where there are often competing priorities
• Demonstrable experience of balancing and managing multiple and competing agendas
• Demonstrable experience of managing delivery to tight deadlines

MANAGERIAL/BEHAVIOURAL COMPETENCIES

The SMEs will demonstrate evidence of:
• Excellent leadership, management and communication skills
• Quickly establishing credibility from personal experiences, insight and advice
• Good operating skills at all levels of an organisation, managing upwards and downwards effectively and changing style appropriately
• Building influential working relationships with board members and senior executives
• Personal drive, commitment and being a self-starter
• Bringing innovative ideas, creativity and a strong determination to succeed in a complex and demanding environment
• Ability to work independently and collaboratively as part of a large team, delegating and managing where appropriate
• Acknowledging and sharing credit for contributions of other team members
• Making decisions, prioritising workload and meeting tight deadlines with high quality output.
• Confidently dealing with uncertainty and frequent change
• Ability to adapt to a different working culture in Qatar

Specific job roles and responsibilities are always subject to change depending on the demands of the post.



About PA Consulting Group

This recruitment campaign is being co-ordinated by PA Consulting on behalf of the State of Qatar, Primary Health Care.

The closing date for applications is Thursday 20 October 2011.

*Individual tax situations can vary. Candidates are advised to check their personal tax status with HMRC to ensure you qualify for tax-free foreign income.


Qatar Primary Health Care Subject Matter Experts
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