StarTimes Jobs , 11/26/2015

StarTimes MediaJob Title: Technician – After Sales Service
Department: Operations
Reports To: After Sales Service Manager
Location: Naivasha, Embu, Kapenguria
Duties and Responsibilities

Ready to work on night shift or early morning shift even weekends

Antenna installation, cable networks installation, coaxial cabling connections and installations.

Routine maintenance and repair of electronic gadgets

Collect customer inquiries, explain product function and resolve problems

Work with the customers to ensure they are properly serviced

Provide onsite service to customers as designated

Project a professional company image through effective services to customer.

And any other work given by the supervisor/managementSkills and Competencies:

Clearly demonstrate location awareness of area of posting and its environs

Excellent communication skills (verbal and written)

Strong interpersonal skills

Prior experience in customer service

Must be a resident or ready to stay in Naivasha or Meru and the environs

Flexibility with regard to work schedule

Intermediate computer proficiency and IT skillsEducation/Experience:

A degree or diploma from a recognized institution or certificate with experience.

Basic understanding of electronic engineering is a must

A minimum of 1 years’ experience

Sales or customer service experience will be added advantage.Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to jobs@startimes.co.ke .
Interviews will be done on a rolling basis until the position is filled.
Only shortlisted candidates will be contacted.
Closing Date: 31st December 2014