Position: Head of Customer Network
Job Grade: VP Reporting to: Head of Retail Banking
Location: Head Office
Principal Accountability Reporting to Head of Retail Banking, Head of Customer Network has the responsibility of:
• To drive and deliver performance in Sales, customer management' experience, operations, controls and expense management for the Branch Network
• To meet and exceed the P&L targets assigned by Retail, Business Banking, Corporate and Markets
• To device and implement Sales and Service strategy and optimize the 'Customer Network - This includes Brunch Network, ATM Network, Alternate' Digital Channels including Agency Banking etc.
• To provide business leadership & operational excellence to all customers including internal customers (staff)
• To develop, enhance and implement an effective' robust controls and processes across the customer network, direct sales and products for the bank
• To ensure all local regulations and corporate policies are adhered to in customer network.
• Development and Implement of Brunch Network Strategy (Physical' Digital), in line with NBC strategy
Main responsibilities:
• Spearhead a holistic customer acquisition, service and customer portfolio management strategy across the brunch distribution network comprising of the three major business segments namely Retail, Business Banking and Corporate Banking to meet local and regional sales goals set for the branch distribution channel
• Ensuring the brunch distribution is positioned to meet NBC strategic needs whilst meeting its brunch standards in terms of.
• Physical look and feel
• Quality of staffing
• Quality of customer service
• To implement a strategic approach to ensure that the overull channel portfolio is aligned to the business objectives of NBC and meets customer requirements and market demand in a profitable and efficient way.
• Ensure the embedding of appropriate Risk and Centre Policies and Measures in Retail Brunch Network
Technical Skills
• Business relationships at a senior level
• People management
• Communication and presentation
• Commercial awareness
• Business Management
• Management of performance
• Resource e Management
• Cultural and change management
• Team working - building and developing high performance
• Planning
Experience in fund transfer pricing
• In-depth understanding of technical support systems
• Maintain up to date knowledge of competitor and local market activity
• Graduate with at least 10 years PQE in a demanding sales and service environment
• Extensive experience of managing large teams
• Proven knowledge of the African/NBC market
Position: Head of Balance Sheet Management
Job Grade: VP Reporting to: Head of Treasury & Markets
Location: Head Office
Principal Accountability: Responsible for the in-country Balance Sheet Management (BSM, liquidity & Funding and Capital)
Main Responsibilities:
• Ensure adherence to Funding, Liquidity and Capital Management policies and in-country regulatory and internal capital requirements.
• Forecast regulatory and economic capital demand & supply across business units.
• Determine capital buffers and perform Cost of Equity calculations in line with enti1¥ approved principles and methodology.
• Responsible for development and delivery of ICMPs.
• Responsible for development of Recovery and Resolution planning
• Responsible for the in-country AlM process within the guidelines set by entity.
• Achieve an appropriate risk profile within Group standards and risk tolerances by centralizing, netting and hedging all manageable risk via the Treasury Execution Services (TES) desk
• Measurement, analysis and interpretation of interest rate risk in the banking book
• Ensure appropriate funding profiles are achieved and determine capital markets issuance need.
• Responsible for robust funding plans which are tracked diligently with a challenge and review process against business plans including setting appropriate funding profiles.
• Responsible for the bonk's Contingent Funding plans, Liquidity Risk Appetite setting and liquidity stress testing.
• Implement the Bank's FTP policies and oversee execution
Education and Experience Required
• Bachelor's degree
Knowledge Skills:
• Thorough understanding of banking across segments, with ability to lead strategy on future initiatives.
• Measurement, analysis and interpretation of risks, especially interest rate, capital and liquidity risk
• Capital management experience
• 5 to 10 years' experience in financial markets with emphasis on Treasury related experience
• Post-graduate qualification
• Interpersonal skills, proficient communication and able to influence decisions
• Experience in managing teams and stakeholder management
• Extensive experience in Treasury and Balance Sheet Management with a track record of leadership and development of the function across businesses.
• A detailed knowledge of the Treasury Governance and oversight process
• A detailed knowledge of interest rate risk management including structural and behavioral analysis
• A detailed knowledge of liquidity and funding risk management
• Knowledge of capital risk management
• Knowledge of financial markets and economic fundamentals
• Knowledge of treasury, retail, corporate and capital markets products
Attractive salary
Applicants are invited to submit their CV's, copies of certificates, 2 referees and their contacts to
Human Resourcing
Human Resource Department
National Bank of Commerce (NBC)
If you are not contacted by NBC within thirty (30) days after the dosing date, you should consider your application as unsuccessful.
Please send aII applications before 30th November 2017


Tanzania Kenya NGO JOBS Uganda Best Jobs Consultancy Rwanda ICT JOBS Administrative United Nations Sudan Best Jobs Finance Health - Medical Engineering Ethiopia Education Agricultural Lecturer Human Resources Somalia Media Congo - Kinshasa Legal Jobs Bank Jobs Monitoring and Evaluation Mining World Vision Burundi Procurement African Barrick Gold Accountant Zambia Sales and Marketing US EMBASSY East African Community Mozambique Telecoms Research CARE International Save The Children Plan International Arusha Malawi South Sudan Oxfam Scholarships African Development Bank Finance and Administration SafariCom Aviation The Commonwealth American Embassy Sales Zanzibar Environmental Catholic Relief Services Dar es salaam USAID Operations FHI 360 UNDP Security World Bank Economist TradeMark East Africa Unicef Hospitality Managers International Rescue Committee (IRC) Restless Development Accounting Civil Engineers AMREF Morogoro Utumishi AfDB African Development Bank COOPI - Cooperazione Internazionale Driver - Logistics Path International Mwanza African Union Tigo Jobs Marketing Mbeya Teaching Au African Union PSI Population Services International Pwc PricewaterhouseCoopers East African Breweries North Mara Gold Mine ACTED Djibouti Malaria Consortium Bulyanhulu Gold Mine DFID Driver Buzwagi Gold Mine Jhpiego COMESA FINCA JOBS International Jobs Adeso Danish Refugee Council Kilimanjaro Nairobi Coca-Cola Handicap International Pact International Rio Tinto Solidarités International Tender EGPAF Elizabeth Glaser Pediatric AIDS Foundation Logistics Serengeti Breweries Ltd Nation Media Group Africare Norwegian Refugee Council Samaritan's Purse Chemonics International COUNTRY DIRECTOR ICAP of Columbia University InterShips Precision Air RwandAir Marie Stopes International (MSI) Serengeti Breweries Volunteer Climate Change IGAD Tetra Tech ARD Agriculture Jobs Dodoma Iringa One Acre Fund Project Management Clinton Health Access Initiative (CHAI Technoserve Twaweza East Africa ActionAid Lutheran World Federation SADC Secretariat Tanga Vso International ACDI/VOCA Halmashauri Agha Khan Kenya Commercial Bank World Agroforestry Centre Deloitte East Africa International Organization for Migration (IOM) COMESA Secretariat: Software Engineering Safety and Security Shinyanga Jobs Tanzania Breweries Pathfinder International World Health Organization KPMG TANROADS Tanzania Electric Supply Company British Council Futures Group KCB BANK UN-Habitat WFP World Food Programme Barclays GEITA GOLD MINING TANESCO Electrical Engineer Food and Agriculture Organization GOAL Mombasa Tabora WWF World Wide Fund for Nature Microsoft Tanzania Ports Authority East African Development Bank Family Health International (FHI) IBM EAST AFRICA IntraHealth International Mercy Corps SERIKALINI - GOVERNMENT OF TANZANIA AccessBank Community Development Jobs Data Base Management Google Africa ICAP - TZ KEMRI/CDC Program WaterAid Tanzania Auditor SNV International Stanbic Bank Amnesty Horn Relief Kampala Management Systems International (MSI) Standard Chartered Bank VETA Christian Aid DIAMOND TRUST BANK Helen Keller International Help Age Mtwara Uganda Telecom Airtel Africa Equity Bank Internships Marie Stopes TCRA Web Development B B C WORLD SERVICE Human Rights Kigali Makerere University Nile Basin Initiative Kenyatta University Kigoma Mzumbe University NSSF National Social Security Fund Nile Breweries Limited Tulawaka Gold Mine University of Nairobi kenya Airways Bank of Tanzania Graduates MTN Muhimbili National Hospital Nepad Partners in Health Room to Read SUMATRA UNWOMEN African Wildlife foundation (AWF) KEMRI Kagera Librarian MENTOR Initiative Trainee USAILI - INTERVIEW Uiversity of Nairobi WaterAid International icipe Project CAFOD - Catholic Agency for Overseas Development Egerton University EngenderHealth Goal Ireland Kenyan Banks Lake Victoria Basin Commission Peace Corps TANAPA TASAF Tanzania Social Action Fund Zanzibar University ACB AKIBA COMMERCIAL BANK AGRA Alliance for a Green Revolution in Africa Advans Bank Ethiopian Airlines Freedom House IITA International Institute of Tropical Agriculture Legal Moshi NMB BANK Resolute Tanzania Singida Uganda Uganda National Roads Authority University of Dar es salaam University of Dodoma British High Commission ChildFund EWURA FilmAid International NECTA TPDC Tanzania Civil Aviation Authority (TCAA) United States International University World Concern Aga Khan Foundation CBA Commercial Bank of Africa Ecomist Ernst and Young IUCN International Union for Conservation of Nature International Medical Corps Islamic Relief Kakira Sugar Musoma National Institute for Medical Research OPEN UNIVERSITY OF TANZANIA Relief International TAA Tanzania Airports Authority Trócaire Uganda Revenue Authority VODACOM TANZANIA VSF Belgium Architects Hivos IFC International Finance Corporation Ifakara Health Institute Inoorero University International Commercial Bank Kenya Red Cross Society MADEREVA Medical Oil and Gas Pwani University College SOKOINE UNIVERSITY Tumaini University Water Engineering AWF African Wildlife Foundation Acacia Mining Accounts African Virtual University Altima Africa Ardhi University Bank of Uganda Business Development Concultancy Del Monte Kenya Embassies Kenya Airports Authority Lake Victoria South Water Services Board Mara National Bank of Commerce RECORDS MANAGEMENT JOBS RUKWA Ruvuma Search for Common Ground Songea TTCL Tanzania Telecommunications Company Limited Unilever War Child International Zinduka Afrika ACORD AKU ​Aga Khan University Africa Nazarene University Africa Rice Center (AfricaRice) Aga Khan Health Services CRDB BANK Commercial Bank of Africa Daraja Tanzania Engineers Registration Board (ERB) Fina Bank International Potato Center International Potato Center (CIP) Intrahealth Jomo Kenyatta University Kilimanjaro Christian Medical Centre Kyambogo University Lindi Jobs MCL Mwananchi Communications MUHAS-harvad Moi University NBC BANK National University of Rwanda Ngorongoro Conservation Area Authority Njombe Nuru International Nzoia sugar Company RTI International SUA SOKOINE UNIVERSITY OF AGRICULTURE THE LAW SCHOOL OF TANZANIA TRA Tanzania Revenue Authority Tanzania Postal Bank The Foundation For Civil Society Udhamini wa Masomo Western Union AIR TANZANIA Action Against Hunger (ACF) Agricultural Society of Kenya BRALIRWA Bondo University College Caritas Comoros Concern Worldwide Conservation Jobs Consolidated Bank of Kenya DHL Express Ewaso Ngiro South River Basin Development Authority Geologist Gulf African Bank INSTITUTE OF ADULT EDUCATION Jomo Kenyatta University of Agriculture and Technology Kabale University Kabale University (KAB) Kenya Ports Authority KickStart International MORUWASA Morogoro Urban Water and Sanitation Authority MSH Management Sciences for Health Mumias Sugar Company Nairobi Hospital Nkumba University Rural Electrification Agency SOKINE UNIVERSITY SONGWE STAMIGOLD Stores TACAIDS TARURA TCU Tanzania Commission for Universities Tullow Oil World Lung Foundation (WLF) ALAF Limited Aga Khan Development Network (AKDN) Aga Khan Hospital Air Malawi American Refuge Committee BENKI YA POSTA - TPB BANK BTC Belgian Technical Cooperation B of Tanzania Bioversity International CHF International Customer Service Jobs DANGOTE DIT DAR ES SALAAM INSTITUTE OF TECHNOLOGY Danida Dar es Salaam Institute of Technology Daystar University ECOBANK ETDCO Electrical Transmission and Distribution Construction and Maintenance Company European Union IFM INSTITUTE OF FINANCE MANAGEMENT INSURANCE JOBS - BIMA ITECH Internews® Network KUITWA KAZINI Kenya Accreditation Service Kenya Polytechnic University College Kilombero Sugar Company Kisii University College Kisumu Laboratory Jobs MSD MEDICAL STORES DEPARTMENT MSF Switzerland Management Sciences for Health Manyara Maseno University Ministry of State for Planning Muteesa 1 Royal University Médecins Sans Frontières NIDA National Identification Authority Narok University College OSHA Occupational safety and Health Authority Open Society Initiative for Eastern Africa (OSIEA) PA PAC PEPSI POLICE - POLISI Petroleum EngineerS RWANDA HOUSING AUTHORITY Seychelles Songas TBC TANZANIA BROADCASTING CORPORATION TBS TANZANIA BUREAU OF STANDARDS TFDA TANZANIA FOOD AND DRUGS AUTHORITY TIB - Tanzania Investment Bank Tanzania Mortagage Refinance Company Tanzania Teachers’ Union Transmara Sugar Company Tropical Pesticides Research Institute Tumba College of Technology Twiga Cement UNESCO UNOCHA Umma University University WRP Walter Reed Project ZANTEL ao uga
Powered by Blogger.