Country: Uganda
Job Description (Duties):
Job Purpose:
To assist in the daily operations of business systems to the company, assist users in data extraction for reports and provide first level support to users on software, database administration and deal with general IT department administrative tasks.
Duties and Responsibilities:
- Data extraction and analysis.
- Conducting and providing clients with technical support and customer service physically and over the telephone on any issue that may arise.
- Database administration, maintenance and management on SQL Server Relational Database based Systems.
- Comprehensive documentation to maintain a standards based delivery:
o User Signoffs for patches applied, enhancements sought.
o Control forms for infrastructure changes.
o Comprehensive list of mission critical and other severe application bugs, plus a list of solutions.
o App. System SLA.
- Systems support of ;Sayari , Baconnect , APX , SUN5;
- SQL software installations, configuration, upgrade, maintenance and user support.
- Offer support on the actuarial system (Axis) on installation, configuration and updates.
Necessary Qualifications:
- Management of data in electronic database and documents archives.
- Conducting technical support physically and over the telephone.
- Microsoft Office suite [MS Word, MS Excel, MS Access].
- Presentation Applications [MS PowerPoint, Adobe PageMaker].
- Email [Microsoft Outlook/Exchange].
- Internet [Microsoft Internet Explorer] and Intranet.
- Expertise in Social Media e.g Facebook, Twitter
- Knowledge of LAN & WAN technologies.
- Database administration knowledge.
- Advanced skills in SQL language
- Adhoc tasks such us;
o Document design using presentation tools e.g. Microsoft Power Point and PageMaker.
o Assembly of machines and setting up hardware for presentations.
How to Apply:
Candidates that DO NOT FOLLOW INSTRUCTIONS WILL BE DISQUALIFIED.
Attach your CV and application letter ONLY; please merge them into ONE file in MS word or PDF format.
DO NOT attach scanned academic papers or documents when applying online.
Apply online and send an email to britamjobs@nftconsult.com
(In the "SUBJECT LINE" field please indicate the position you are applying for i.e. "Business Analyst")
Deadline: 03.11.2011
2011-11-03
No comments: