Head of Network Operations and Maintenance (Job reference - HNOMI10/13)
The Tanzania Telecommunications Company Limited (TTCL) was established by "The Tanzania Telecommunication Company Incorporation Act of 1993". The company came into operation on 1" January, 1994. TTCL has been established to develop and operate telecommunications service within and outside the Country. TTCL currently provides voice and data communication services to over 300,000 business and residential customers in Tanzania. The Company also provides network services to other licensed telecom operators. TTCL's aim is to remain the leading Fixed Network Operator in Tanzania. In order to achieve this goal, a strong focus has been placed on customer satisfaction by providing high quality and affordable services to customers.
TTCL is seeking to recruit dynamic, strategic, experienced and qualified Tanzanians with strong credentials to fill the positions in the Senior Management Team. Applications are therefore invited from suitably qualified Tanzanians for the following positions:
Position Summary:
Reporting to the Chief Technical Officer, the incumbent will be responsible for ensuring operation and management of an integrated telecommunication network In TTCL, to support achievement of strategic and operational business objectives.
Key responsibilities:
Providing leadership to the development, implementation and review of network operations and management guidelines in terms of performance targets, standards setting, policies and procedures;
Ensuring network management and monitoring systems are developed and implemented and supporting business units in the operation and maintenance of their network Infrastructure in terms of resources and expertise;
Ensuring timely reporting on the network performance and monitoring expenses to ensure efficient and effective utilization of TTCL, resources under the department;
To ensuring cross functional Interfaces are developed, formalized, functioning and support to high levels of customer services and quality standards;
Overseeing preparation of network operation and maintenance budget, storage and distribution of key materials and resources such as spare parts; test gears etc;
Providing inputs to the TTCL’s corporate planning processes and develops departmental functional plans that support realization of TTCL's corporate objectives, Implementing and exercising delegated authorities and any other instructions and directives as may be issued by Executive Management from time to time; Developing the section budget within the framework of the corporate budget and monitoring and controlling sectional expenditures to meet the budget and maximize the effective use ofTTCL's financial resources.
Key qualifications, experience and competencies:
University Degree in Telecommunication Engineering or Electronic / Electrical / lnformation Technology Engineering from a recognised Institution;
A Postgraduate qualification is an added advantage;
Must be Registered Engineer;
At least seven (7) years' experience in a technical organisation preferably in a telecoms industry, three (3) of which is at a senior management level;
Extensive experience In network operations and management with a high applied knowledge in centralized management and monitoring systems;
Excellent interpersonal and communication skills, With an ability to build and sustain teamwork;
A strong orientation towards results, with a proven record of performance.
Application Instructions:
If you believe you are the right candidate for this position, kindly submit your application in hard copy or soft with a detailed CV (including your e-mail and telephone contacts), photocopies of academic certificates and testimonials, and names of three referees with their full contact details. Kindly state the position you are applying for, quoting job reference number on both the application letter and envelope. Applications should be submitted to the address below not later than 5.00 pm local time on 11thOctober 2013.
An attractive remuneration package as per the approved TTCL's salary structure commensurate with the responsibilities of the job will be availed to the right candidate.
The Director,
Executive Selection Division
Deloitte & Touché
10th Floor PPF Tower
Cnr of Ohio Street & Garden Avenue
P.O.Box 1559
Dar-es salaam, Tanzania
Head of Network Operations and Maintenance
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