Head Information Services (Job reference - HIS/10/13)
The Tanzania Telecommunications Company Limited (TTCL) was established by "The Tanzania Telecommunication Company Incorporation Act of 1993". The company came into operation on 1" January, 1994. TTCL has been established to develop and operate telecommunications service within and outside the Country. TTCL currently provides voice and data communication services to over 300,000 business and residential customers in Tanzania. The Company also provides network services to other licensed telecom operators. TTCL's aim is to remain the leading Fixed Network Operator in Tanzania. In order to achieve this goal, a strong focus has been placed on customer satisfaction by providing high quality and affordable services to customers.
TTCL is seeking to recruit dynamic, strategic, experienced and qualified Tanzanians with strong credentials to fill the positions in the Senior Management Team. Applications are therefore invited from suitably qualified Tanzanians for the following positions:
Position Summary:
Reporting to the Chief Technical Officer, the incumbent will be responsible for ensuring availability of high quality IT infrastructure and services in TTCL to support realization of company's business objectives.
Key responsibilities:
Developing and implementing modern IT policy and systems, guidelines, regulations, procedures and capabilities to support strategic needs of the company and support various stakeholders/users;
Analysing and recommending IT software and hardware systems upgrades to achieve IT operational capabilities and efficiency including billing;
Ensuring availability of IT security procedures and monitoring its compliance;
Ensuring business continuity and smooth operations through appropriate IT maintenance and Intervention capability;
Ensuring monitoring and timely reporting on products development issues to the Executive Management Team;
Controlling costs and expenses and ensuring efficient usage, management and security of company's resources under the department;
Providing inputs to the TTCL's corporate planning processes and developing departmental functional plans that support realization of TTCL's corporate objectives; Implementing and exercising delegated authorities and any other instructions and directives as may be issued by Executive Management from time to time
Key qualifications, experience and competencies:
A University Degree in Computer, Electronic Engineering, Information Technology or its equivalent qualifications from a recognized institution; Postgraduate qualifications or Masters Degree are added advantage;
A minimum of seven (7) years working experience in an IT environment, at least three (3) of which should be a senior management level;
Strong diagnostic skills with the ability to identify issues and implement customer-focused solutions;
Sound knowledge of modern IT systems, networking and internet;
Understanding of the telecom and IT convergence issues and solutions;
Excellent interpersonal, communication and reporting skills with an ability to build, sustain and motivate a team of professionals;
A strong orientation towards results, with a proven record of performance.
Application Instructions:
If you believe you are the right candidate for this position, kindly submit your application in hard copy or soft with a detailed CV (including your e-mail and telephone contacts), photocopies of academic certificates and testimonials, and names of three referees with their full contact details. Kindly state the position you are applying for, quoting job reference number on both the application letter and envelope. Applications should be submitted to the address below not later than 5.00 pm local time on 11thOctober 2013.
An attractive remuneration package as per the approved TTCL's salary structure commensurate with the responsibilities of the job will be availed to the right candidate.
The Director,
Executive Selection Division
Deloitte & Touché
10th Floor PPF Tower
Cnr of Ohio Street & Garden Avenue
P.O.Box 1559
Dar-es salaam, Tanzania
Head Information Services
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