IT Support Officer - Maxwell Stamp PLC, Uganda

The Ministry of Gender, Labour and Social Development, (MGLSD) with support from the UK Department for International Development (DFID) and Irish Aid is implementing the Expanding Social Protection (ESP) programme in Uganda. The ESP programme is a 5 year programme within MGLSD which was launched in 2010 and is coordinated by the Social Protection Secretariat. It includes a pilot cash transfer scheme, (SAGE) providing regular cash transfers to older persons and vulnerable families living in chronic poverty in 14 pilot districts, reaching 15% of households in target districts. Our client Maxwell Stamp PLC has been providing technical support to MGLSD to implement the ESP Programme. Maxwell Stamp PLC is now seeking to fill one key position in the Social Protection Secretariat on a full time basis up until February 2015 POSITION: IT Support Officer The IT Support Officer will be based in ESP offices in Kampala, Uganda with travels to the districts of operations to perform support duties assigned to him/ her by the MIS Manager. Overall Responsibilities of the IT Support Officer With support from the MIS Manager, the IT Support Officer will perform the following duties: Support the operation of SAGE Management Information System. SAGE Management Information Reporting. Website & Email server Management. Networking, Internet Access and Data backups. Undertake troubleshooting of hardware, software and general Network issues. Provide Technical Assistance to ESP Staff. Ensure the smooth IT operations at ESP office. Perform additional tasks as required.

Requirement: An IT specialist with an appropriate degree-level qualification in Computer Science/IT. Strong Database Management skills with vast experience in SQL Server and SQL. Proficiency in MS Office (Ms Excel, Ms Word, Ms PowerPoint). Experience in managing Windows 2008 Server and Ms Exchange Server. Experience in Web development using Joomla, Php, Mysql, Dreamweaver, Fireworks etc. Ability to quickly analyse, understand, interpret and convey complex scenarios and to strategise suitable and effective solutions. Highly motivated, with strong initiative and good judgement. Ability to contribute innovative and effective ideas while being receptive to new ideas and take calculated decisions. Excellent communication and presentation skills and the ability to clearly express and present complex ideas and findings Strong written and spoken English.

How to apply: All interested persons with relevant qualifications and experience should send their applications by Friday, 28th September 2012 to: ACLAIM Africa Ltd Plot M99 Nakasero Hill Lane P. O Bo/7202 Kampala, Uganda Email: recruitment@aclaimafrica.com Applications should consist of a cover letter, Curriculum Vitae and copies of academic certificates. Only shortlisted candidates will be contacted. If you have not heard from us by the of end of October 2012, please consider your application unsuccessful.