Transmissions Manager airtel - Malawi

Main Purpose

Reporting into the Networks Director, the individual will be responsible for Transmission Management of cellular networks both access and Backbone networks. Deploy procedures and technologies required to assure the confidentiality, integrity, and availability of Telecommunication network. Ensure timely network expansion & high network availability with optimum cost.

Main Responsibility Areas:

Day to day management of all Network Transmission Networks with Strategic Partners (SPs) to deliver optimal availability and Perpetual quality (Customer)

• End-to end operational management of the entire Transmission domain
• Periodic audit of all transmission domains
• Spares management to ensure availability of both critical and non critical spares
• Service Provider  Service Level Agreement  management
• Preventive Maintenance Schedule Audit
• Incidence management  recommendation follow up
• Support the Operational Interface to both internal and external stakeholders especially Commercial, Customer Service Delivery  and IT teams
• Ensure all regional Requirements and deliverables of Transmission are met.

Prepare and manage the annual operating plans CAPEX (AOPs) for all the Transmission network systems in Airtel Malawi

• Direct Annual Operating Plan compilation for Airtel Malawi Networks
• Monitor the implementation of   Network deployment plans and projects and direct compliance to budget
• Effective use of business intelligence data on network usage patterns to enable informed decision making in the short, medium and long term with respect to network evolution and expansion

Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management)

• Create and Ensure adherence to Governance Model.
• Define service level agreements for internal processes and partners, monitor achievement of defined objectives to ensure an effective and efficient interface to all touch points
• Ensure compliance to applicable policies, procedures and monitor availability of all relevant documentation, across relevant touch points to ensure synergy across all SPs services
• Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly

Regulatory Compliance

• Ensure that all activities of Transmission in the central Region adhere to corresponding regulatory requirements in daily operations

 Partner Management

• Ensure all processes for effective management of Partners.
• Identify processes that will continually improve efficiency of delivery of Key Performance Indicators

Build a capable and motivated team at Airtel Malawi to create a high performance team environment

• Recruit the right talent in consultation with function head, as per defined recruitment guidelines
• Develop and motivate team members through structured training and on the job coaching
• Establish performance expectations and regularly review individual performance
• Recommend appropriate rewards and recognition

Desired Skills & Experience

Educational Qualifications & Functional / Technical Skills

• Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (Masters Degree in Engineering a plus)
• Sound knowledge of Mobile Network O&M
• Analytical and Presentation skills
• Strategic negotiation skills

Experience

• 8-12 years of varied experience in the Telecom industry
• 5-8 years managerial experience in a GSM/mobile company with at least 3 years senior management experience in an area of network Transmission planning, dimensioning and network design
• ATM and IP expertise on transmission
• Have an understanding of transport network (e.g. PDH, SDH, Ethernet) radio & Fiber
• Hands-on experiences in 2G/3G Access transmission area
• Radio transmission planning of RNC/NodeB on Hybrid (ATM + IP Backhaul) including RNC Planning itself (User Plane, Control Plane, OAM etc.)

Key Competencies:

• Entrepreneurial disposition in decision making and managing resources
• Logical decision making abilities
• Flexible and dedicated
• Ability to innovate and deliver value to business 
• Ability to manage an outsourcing partner to effectively deliver on service level agreements
• Ability to motivate and lead both internal and external partners
• Impeccable integrity and character
• Go-getter
• Communication Skills
• Cost, process and automation Innovation

Company Description

Airtel International is part of Bharti Airtel which has more than 250 million customers globally and has become a Fortune 500 company and the fourth largest telecom company in the world.

In Africa, Airtel has over 60 million customers and aims to attract more than 100 million customers across the continent by 2013.  We will achieve this through fulfilling our vision of making telephony available and affordable for everyone across Africa, even in the most remote areas which are at present disconnected from the world.