Career Opportunities at Housing Finance

Housing Finance (HF), Kenya’s premier mortgage company with countrywide operations has exciting opportunities for talented, dynamic, self-driven and results oriented individuals who are committed to performance excellence.

Senior Mortgage Sales Manager

The main purpose for this role will be to manage and monitor business initiatives in sales, branch support and all other related departments so as to support business growth that meets customer requirements and expectations whilst making a profitable return to the business.

The successful applicant will be responsible for the following key result areas:

• Implement the mortgage sales strategy in line with the overall business strategy to ensure business growth and achievement of agreed targets.
• Oversee Property Point management to ensure growth of strategic partnerships so as to maximize profitability for the organization.
• Liaise with other departments to ensure the seamless delivery of services and acceptable turnaround times.
• Prepare and present reports on mortgage sales as agreed with management to aid in decision making.
• Manage Line Human Resource to ensure a team that is competent, motivated and driven to deliver desired results for the business.
• Deputize the General Manager Mortgage Finance and assist in implementation of agreed strategies

The ideal candidate should possess:

• A Business related degree from a recognized institution.
• A post graduate degree will be an added advantage.
• Minimum 6 years banking experience preferably in business development or relationship management, of which 3 should be in a senior management position.
• Sound financial management
• Understanding of relevant banking policies and procedures
• Understanding of the regulatory environment
• Strong analytical and credit appraisal skills
• Understanding of the property industry and banking products
• Good leadership skills
• Proven entrepreneurial skills
• Ability to communicate and present clearly and concisely, both orally and in writing
• Good negotiation and influencing skills

Senior Service Operations Manager

The main purpose for this role will be to manage and monitor business initiatives in Central Operations and Service Delivery functions that support the business strategy.

The successful applicant will be responsible for the following key result areas:

• Drive performance and enable smooth delivery of service to ensure customer satisfaction.
• Manage Central Operations and Service Delivery to ensure adherence with laid down standards and controls.
• Oversee effective and efficient document management system to ensure optimal business support.
• Implement and Manage Business Continuity process to ensure optimal business support.
• Monitor and evaluate continuous business processes improvement and its impact to the business
• Prepare and submit relevant reports for accurate decision making by various stakeholders
• Management of Line Human Resources
• Deputize and assist the GM - Shared services in implementing some of the strategic initiatives.

The ideal candidate should possess:

• Degree in a business related field.
• Possession of a post graduate degree will be an added advantage.
• Have at least 5 years’ experience in the financial services with a direct exposure to Operations and business continuity management.
• Sound Financial Management
• Understanding of relevant banking policies and procedures
• Strong analytical skills
• Ability to identify processes that require improvement
• Understanding of BCM and its application to business
• Ability to assess and mitigate risk
• Demonstrate Leadership skills
• Good interpersonal and influencing skills
• Have entrepreneural skills
• Detail orientation with ability to follow through projects to completion
• Excellent presentation skills
• Ability to make prompt decisions and be independent in problem solving

Relationship Manager – Corporate Banking

2 Positions

The main purpose for this role will be to create, manage and monitor relationships with corporate customers, increase customer base and growth whilst ensuring exceptional customer satisfaction and loyalty.

The successful applicant will be responsible for the following key result areas:

• Create business opportunities by understanding corporate customers’ unique needs and offer them suitable solutions.
• Offer strong customer specific advisory solutions that will facilitate growth in the number of customers and revenue
• Manage and monitor customer relationships in a personalized manner so as to enhance customer satisfaction and create customer loyalty.
• Review, build and maintain appropriate value chains relevant to the business and our customers.
• Identify, analyse and provide focused information on property trends and investment opportunities
• Coordinate timely and quality deliverables from internal departments to ensure client needs are delivered with exceptional service provision
• Measure the customer’s revenue potential to HF, develop and maintain the same
• Manage and ensure timely resolution of business issues between Housing Finance and the customers in order to achieve excellent customer service, strong relationships and customer loyalty while maximizing revenue for the organization
• Prepare and submit relevant reports for accurate decision making by various stakeholders

The ideal candidate should possess:

• A business related degree from a recognized institution.
• A post graduate degree will be an added advantage.
• At least 5 years’ experience in Business Development and Relationship Management at middle level management in a financial/banking institution.
• Proven entrepreneurial skills with ability to establish new client relationships and generate new business
• Sound financial management
• Understanding of relevant banking policies and procedures.
• Understanding of the property industry, banking products.
• Strong analytical and credit appraisal skills
• Ability to collect and interpret data in trends and investment opportunities in the real estate and property industry
• Ability to communicate and present clearly and concisely, both orally and in writing
• Must be assertive and have excellent presentation skills
• Ability to make prompt decisions and be independent in problem solving
• Good interpersonal skills and a team player

To apply, please send your application letter and detailed CV to:

Director, Change & Strategy
Housing Finance,
Rehani House,
P. O. Box 30088 GPO 00100 Nairobi.

Or email: human.resources@housing.co.ke on or before 25th October 2011.

This advert can also be downloaded from our websitewww.housing.co.ke

Note: Only short listed candidates will be contacted