FINCA International, one of the world's leading MFIs, provides financial services to more than 950,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America, and the Greater Middle East.
About the Job:
FINCA International is looking for a Savings and Banking Services Manager - DRC. The position will be based in Kinshasa. S/he will oversee all business and product related activities in the area of savings and banking services and assume full results and budget responsibility for the product line. The Services Manager will be the highest ranking executive for the product group and will report directly to the chief operating officer or chief executive officer.
FINCA International is looking for a Savings and Banking Services Manager - DRC. The position will be based in Kinshasa. S/he will oversee all business and product related activities in the area of savings and banking services and assume full results and budget responsibility for the product line. The Services Manager will be the highest ranking executive for the product group and will report directly to the chief operating officer or chief executive officer.
Tasks and Responsibilities:
- Review and revise the objectives and strategies for the development of savings and banking services products;
- Propose quantitative and qualitative targets for the delivery of savings and banking services to FINCA DRC clients;
- Review regularly operational targets compliance and achievements of business units;
- Assess periodically budget compliance and propose remedies for budget overruns;
- Perform regular on-site reviews of operational performance of business units and market conditions, including client visits;
- Support market intelligence efforts and propose product adjustments accordingly;
- Determine in conjunction with the business units and other organizational areas staffing; and training needs to enhance product delivery and efficiency;
- Lead product development in the areas of saving and banking services and oversee product introduction;
- Assess the performance of all functions with respect to their role in savings generation, identifying any factors that are hindering performance or that put it at risk and propose remedies;
- Identify strategic opportunities to increase FINCA DRC success (outreach) in the area of savings and banking services by creating greater process/operational efficiencies, strengthening the market response, or otherwise enhancing the scale and impact of activities;
- Provide regular reviews of the institutional performance and recommendations for improvement;
- Devise in cooperation with the appropriate departments a performance management approach for savings and banking services line staff;
- Evaluate periodically performance of direct reports as well as contribute in the evaluation of business units' executives.
Qualifications:
- Bachelor’s degree required. Masters in Economics, Finance or related field a plus;
- At least 5 years of management experience in similar/comparable positions;
- Significant experience in a leadership position where s/he has provided strategic direction and execution capacity for savings mobilization;
- Familiarity with market research, new product development, benefits of different service delivery channels such as ATMs, Point of Sale software (POS), and mobile phone banking, the complex linkages between new products/services and IT;
- Excellent organizational and communications skills;
- Capacity to work both in a team and self-directed;
- Excellent written and oral French language abilities required;
- Must be conversant in business English;
- Willingness to travel.
Closing Date: 08 Mar 2013
Savings and Banking Services Manager - DRC,
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