Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products. TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large
SALES EXECUTIVE (1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Sales Executive (1 position) to join the Marketing and Business Development team for one year. The work station is Ifakara.
Reporting Line: Assistant Branch Manager (ABM)
Locations: Ifakara
Work Schedule: As per TPB Staff regulations
Division: Retail Sales Unit
Salary: Commensurate to the Job Advertised
POSITION OBJECTIVE
1. Selling of the Bank's products and services
KEY RESPONSIBILITIES
Selling of new accounts, be able to meet monthly targets on new accounts and deposits set by TPB.
Deposit mobilization and bank’s products as might be assigned by the bank from time to time
Recruitment of POS/TPB POPOTE Agents
Recruitment of VICOBA , VSLA and informal groups members
Identify prospective business personnel for Agency Banking
Provision of Agency Banking,
Comply with bank’s policies, standard and regulations
Perform all assigned duties
with high integrity and to the best of his/her ability for the best interest of the bank.
Prepare/make daily, weekly and monthly sales reports
Assist customers in fullfilling Know Your Customer
EXPERIENCE AND KNOWLEDGE REQUIRED
Education:
Ordinary Diploma in Banking, Economics, Commerce, Business Administration, Finance or Accounting from any recognized University or its equivalent, Advanced Certificate of Secondary Education.
Experience:
Field attachment/ working experience from financial organization will be an added advantage.
Skills / Attributes:
Prioritize Tasks
Team player
Please forward your applications before 14 thJuly, 2016
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BANKING OPERATION OFFICERS (5 POSITIONS)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Banking Operation Officers (5 positions) to join the Technology and Operations team.
The work stations are Kyela, Babati, Manzese and Mkwepu
Reporting Line: Branch Manager/Assistant Branch Manager (BM/ABM) or Branch Operations Manager (BOM)
Locations: Kyela (1) Babati (1) Manzese (2) Mkwepu (1)
Work Schedule:
As per TPB Staff regulations
Division: Branches
Salary: Commensurate to the Job Advertised
Essential Duties and Responsibilities:-
Guide prospective customers who come over the counter for enquiries.
Coordinate all counter activities while ensuring that quality service is provided to customers.
Receive Cash and Cheque deposits
Posting Transactions
Verify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.
Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.
Handle Foreign Exchange Transactions
Cross sell Banks Products to Customers
Affixing photographs in new/continuation customer pass books
Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
Any other duties as may be assigned by Supervisor/BFO from time to time.
Comply with the Policies and standards, Local laws and Regulations, Controls and
Procedures of the Bank.
Report Suspicious Transactions
Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)
Issue new passbooks and ID cards to new customers.
Scrutinizing and short casting customers passbooks before making payment on customer’s accounts
Computing and charging commissions, interest and all other bank charges on customers.
Fill delivery notes/registers for items moved from one office to another by post of dispatch.
Balancing teller’s cash at the closure of business daily.
Check and sign back-office entries raised by the respective clerks/tellers.
Prepare Bank reconciliation statement timely and accurately.
Reconcile and clear all suspended transactions
Filing/bundling records for safe keeping in the record rooms.
CONTRIBUTES TO
Customer – Service Delivery/Enquiries
Efficient and Quality Service to Customers
KEY PERFORMANCE INDICATORS
Customer Satisfaction
Individual Productivity and Turnaround time
Minimum Cash Differences
Accuracy of Transactions Postings
EXPERIENCE AND KNOWLEDGE REQUIRED:
Education: Bachelor’s degree/Advanced Diploma in Banking,
Economics, Commerce,Business Administration, Finance, Accounting from any recognized University or equivalent qualification.
Experience:
- At least 1 - 3 years of relevant Banking Experience
- Working knowledge of Equinox Functionality
- Computer literate is desirable.
Performance Measures
(i) Ensure quality services to customers
(ii) Collection of all commissions, fees and charges at 100%
(iii) Increase of transactions and Deposit values as per strategic plan
(iv) Daily Days work balanced, verified and signed
(v) Ensure adherence to TPB core values
(vi) Reconcile all accounts and prepare required reports
(vii) Compliance with service delivery standards
The position will attract a competitive salary package, which include benefits.
Please forward your applications before 21st July, 2016
==========CREDIT OFFICERS (2 POSITIONS)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Credit Officers (2 positions) to join the Retail Business Banking team.
The work stations are Zanzibar and Tegeta.
Reporting Line: Branch Manager (BM) or Assistant Branch Manager (ABM)
Locations: Zanzibar (1) Tegeta (1)
Work Schedule: As per TPB Staff regulations
Division: Micro Loans
Salary: Commensurate to the Job Advertised
Position Objective
1. This position is to engage, manage and work directly to improve the activities of the branch credit operations.
2. To evaluate, provide analysis, conclusion and recommendations to determine credit lines and communicate this information to customers and other team members of the branch.
3. Engaged in conducting credit investigations/visitations and collecting delinquent accounts and answerable all branch credit related issues to the branch manager and senior management.
KEY RESPONSIBILITIES
Assist branch manager in creation of credit risk management environment of an acceptable quality, in terms of established credit guidelines.
Administer branch credit application and ensure that direct reports are producing high quality of credit application files
Maintain branch low portfolio Non-performance rates ensuring post disbursement follow up is being done and customer actively operate their accounts accordingly.
Assist Branch manager in cite visitations and Branch Credit Meetings and make sure that respective reports are produced timely for decision making.
Customer acquisition by actively soliciting potential clients
Managing the branch loan portfolio by ensuring close follow ups of their respective customers.
Directly work with customers to deepen existing relationships through the analyses of needs and provision of products and services.
Analyses and reviews quality of potential and existing business to ensure maximum profitability.
Maintain accurate and up-to-date records of all actual and attempted customer interactions.
Conduct customer meetings that have defined call objectives, desired outcomes and a
well-constructed plan.
After consideration of individual case merits, recommend credits applications for approval to the branch manager and other relevant authorities.
Manages credit quality standards through effective management of risk according to the Credit manuals and policy.
Scrutinize loan applications, to review feasibility reports and prepare appraisal reports and accompanying memorandum for action of by relevant loan sanctioning authority.
Verify loan application forms, crosschecking the requirements and advise customers accordingly.
Maintain borrower’s files and ensure that all pre-disbursement conditions are fulfilled.
Ensure that loan installments from customers are posted into relevant accounts.
Follow-ups on non-performing loans/customers that are not paying their loan as per the agreement.
Ensure that weekly, monthly, quarterly, annual and any other reports on loan portfolio are
accurate, complete, and prepared on schedule.
Prepare all branch returns and ensure they are in accordance with the credit policy and
lending manual.
Verify postings of loan administration fees for customers whose loans have been disbursed.
Ensure proper filling of customer credit documents and correspondents.
Improving the quality of customer’s data by ensuring all customers data is captured as per
KYC set rules and regulations.
Analyse delinquent accounts and prepare report on highest risk accounts including
recommendations for resolution.
Monitor violations of credit policies, provide analysis, conclusion and recommendations,
present findings to the Branch Manager and suggest actions/penalties to be taken when
appropriate
Develop processes and procedures for evaluating customer financials and setting and
changing credit lines/limits, as well as credit holds; implement liens as necessary to major
delinquent account as approved
Attend to the generated legal documents used in the credit function for onwards preparation of disbursements
Perform any other duties as may be assigned by Branch manager from time to time EXPERIENCE AND KNOWLEDGE REQUIRED
Education and experience:
Bachelor degree in Banking, Accounting, Finance, Economics, Marketing, Business Administration, or related field and plus 1 year related experience in the related field. The position will attract a competitive salary package, which include benefits.
Please forward your applications before 21st July, 2016
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CREDIT CLERK (1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Credit Clerk (1 position) to join the Retail and Business Banking Directorate.
The work station is Kyela .
Reporting Line: Credit/Relationship Officer / Assistant Branch Manager
Locations: Head Office
Work Schedule: As per TPB Staff regulations
Division: Credit
Salary: Commensurate to the Job Advertised
POSITION OBJECTIVE
1. To assist the Assistant Branch Manager and Credit/Relationship Officers in acquiring of profitable new customers for the loans segment through the acquisition, development and maintenance of high quality advisory relationships, that includes effective consultative personal selling and creative structuring of financial solutions.
2. To assist the Assistant Branch Manager and Credit/Relationship Officer in liaising with centralized employers for matters related to personal loans.
Essential Duties and Responsibilities:-
i. To record all inward and outward mails/loan application forms from employers, and dispatch loan application forms to employers for guarantees.
ii. To scrutinise loan applications and ensure that all pre-disbursement conditions are fulfilled before sent to superiors for approvals.
iii. To maintain borrowers’ files brought to Head office for approvals
iv. To maintain system database for all approved loans at branches, advise the respective branches via reliable approved means of communication and maintain records of the respective approvals for reference and audit trail.
v. To assist the Assistant Branch Manager and Credit/Relationship officers in liaising with centralized employers for prompt follow up of due installment deductions from employers.
vi. To assist branches in follow up with employers for collection of cheques and
establishment of reasons for non-repayment.
vii. To attend any other duties as may be assigned by your superiors
Education:
Holders of diploma in Economics/Commerce/Finance/ Business administration/ community Development or TIOB/CIB Associate ship Certificate or equivalent qualifications.
The position will attract a competitive salary package, which include benefits.
Please forward your applications before 21stJuly, 2016.
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How to Apply:
Applicants are invited to submit their resume (indicating the position in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location.
Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.
Interviews will be conducted at the location applied for, where will also be qualified
candidate’s duty station.
Avoid scams : NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to make a payment for any reason, please call +255 22 2110621-2 to report the scam. You also don’t need to know one in TPB to be employed. TPB is merit based institution and to achieve this vision, it always go for the best.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.
NAFASI ZA KAZI BENKI YA POSTA - 7/12/2016
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