SALES MANAGER, IT PRODUCTS & SERVICES

POSITION TITLE:              SALES MANAGER, IT PRODUCTS & SERVICES
INDUSTRY SECTOR: INFORMATION TECHNOLOGY – HARDWARE, PERIPHERALS & SUPPLIES
PROFESSIONAL SECTOR: SALES | MARKETING | BUSINESS DEVELOPMENT
MARKET SEGMENT: END USER

ABOUT THE COMPANY:
Our client is a premier IT-Supplies provider in the UAE and East Africa, providing an unsurpassed mix of customer service and genuine quality products at the most competitive prices.  The company works closely with vendors, to secure tailor-made IT printing solutions, with efficient and cost effective purchasing solutions using inventory management software. It offers bespoke training sessions, co-marketing opportunities and recycling solutions to our customers.

Our client is a fresh entrant to the East African market, with proven experience captured in the Middle East market.  It has targeted East Africa as a bright and ready market poised to take on innovative technology and tools. Our client is now looking to expand its management team, and develop a strong footprint with the East African Community.

SUMMARY:
Reporting to the Managing Director, the incumbent will be responsible for the direct distribution, sales, training and providing solutions of Company’s product lines and services to customers, end/users and key corporate accounts in Tanzania.   This will involve coordinating sales distribution by establishing sales territories, targets and goals, and include providing innovative solutions and training to customer’s unique or complex requirements.
  
RESPONSIBILITIES:
 Contribute to Sales Budget preparation, and oversee Budget within the Tanzanian region, ensuring targets and front margins are achieved within established timeframes.
 Contribute to sales strategies and product positioning to remain competitive and responsive to changing and unique needs of end-users.
 Direct and coordinate activities involving sales of products, training, services, etc. in conjunction with trainers, facilitators and management, as required.
 Consolidate and analyze sales statistics from sales reps to determine sales potential, dips and inventory requirements.
 Monitor end-user preferences, requirements and competition to determine focus of sales efforts.
 Liaise and collaborate with vendors & suppliers to ensure expectations and commitments are effective met.
 Oversee sales staff, including but not limited to, work activities, setting targets & quotas, training & mentorship, monitoring and managing performance against expectations.
 Engage in sales staff recruitment activities (as established by business plan and budgets) including new hire orientation, ongoing product and customer service training, and performance evaluations.
 Executive and implement according to corporate and project plan strategies
 Resolve or escalate as appropriate end-user issues and complaints.
 Handling key accounts (Government, Private, Multinationals, SMBs).

ACADEMICS | QUALIFICATIONS | SKILLS | EXPERIENCE
A.   ACADEMICS | EDUCATION
 Degree in Marketing or Business Administration, or MBA.   Alternate Degree with relevant work exposure in Sales, Marketing and/or Business Development will be considered.

B.  PROFESSIONAL EXPERIENCE
 Atleast 3+ years of experience in a Sales and Business Development role within the end-user segment, with exposure to managing budget and sales targets.
 IT experience is preferred, but not compulsory.
 Market intelligence and research of competition and emerging trends.
 Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling service offerings. This includes customer segmentation, marketing strategy and tactics, sales techniques.
 Customer Service – Customer-centric. Knowledge of principles and processes for providing quality customer services.
 Business Development | Negotiation: Strong ability to effectively negotiate, communicate and influence.
 Technology -- Demonstrated technological competence, including the ability to research, e-network, making optimal use of available and new information systems.  Strong computer skills in  MS Office Suite with advanced Word/Excel skills software;
 Excellent verbal and written skills in English and Swahili languages are a must.
C. PROFESSIONAL/PERSONAL ATTRIBUTES
 A professional, dynamic, results orientated individual, who must have a structured approach to work. As the face of the company, the candidate must be confident and charismatic, able to take lead, make decisions and think out of the box.  Candidate must be inherently honest and ethical with strong value system.
 Well-referenced, flexible, dependable and adaptable.
 Possess excellent collaborative, interpersonal, communication, people-management and relationship/rapport building skills
 Goals and results oriented.
 Self-motivated, independent and team worker.
 Proven ability to lead cross-functional teams and projects.
 Leadership qualities – motivator, mentor, credible, fair.

D. APPLICATION INSTRUCTIONS
Online application only, you must be registered with CV People Africa to apply for this position.  Click the "Apply Now" button to visit our website, register and apply.

Mayfair Plaza, Inside Mara Foundation 2nd Floor

Old Bagamoyo Rd,

Phone Number: +255 715500164/5

Fax Number: +255736607534