Support and Implementation Consultant - Evolution

Our client, Sage Pastel International is a leading provider of business software solutions, services and support to small, medium and large enterprises. 

Their Africa office has its headquarters in South Africa.

They are looking for highly motivated, ambitious, and self-driven candidates to fill the positions of:

Support and Implementation Consultant - Evolution
 

Place of Work: Nairobi, Kenya
 

Basic Function: 
 

The primary responsibility is to provide support and successful implementation of all aspects of projects related to Evolution customer base ensuring client satisfaction.
 

Principal Accountabilities:

• Successful delivers of Evolution projects while working on a highly pressurized environment
• Deliver excellent customer service
• Provide accurate information to the Evolution customer base and in depth technical assistance

Personal qualities

• Critical thinking and problem solving skills
• The ability to plan and organize effectively
• Be an excellent business communicator
• Have a mature approach to business and service delivery
• Be adaptable and have a high stress tolerance
• Have good customer care skills
• Ability to focus on achieving results and stay focused despite changing conditions

Qualifications, Experience and knowledge:

• Solid understanding of MS SQL
• Should be knowledgeable on all the company’s products
• Good telephone and email etiquette is a must
• Working knowledge of windows
• Basic knowledge of MS Office
• A minimum of one (1) year in a support role
• Working knowledge of computer hardware as well as networking and data bases
• Effective troubleshooting skills
• Working knowledge of the basic accounting principles

Interested candidates should forward their CVs to recruit@virtualhr.co.ke by 7th March, 2013 stating their current and expected remuneration and day time telephone contact and addresses of three referees. 

Only shortlisted candidates will be contacted.