IGAD Knowledge and Information Management Expert

Introduction

Intergovernmental Authority on Development, a Regional Economic Community of the African Union, has received some assistance from the USAID and other development partners towards the development and implementation of the Drought Disaster Resilience and initiative. As part of the agenda for establishing the coordinating mechanism for the initiative - the Drought Resilience and Sustainability Platform, IGAD will apply part of the funds towards strengthening institutional development and capacity building efforts to ensure that the requisite skills and support structures are in place that IGAD will play its expected role in providing leadership to the initiative. The purpose of this advert is to invite skilled personnel from the IGAD region who ably satisfy the attached criteria and competences to apply for the available posts that are expected to contribute substantially to the Drought resilience agenda in the region." It is important to note that IGAD is a equal opportunity employer and women and young candidates are especially encouraged to apply. Canvassing will lead to a disqualification without further reference to the applicant.


Job Description

Position Title: Knowledge and Information Management Expert
Job Group: Professional
Duty Station: IGAD Secretariat Djibouti
Accountable to: Program Manager, Information and Documentation

I. Job Summary

Under the overall supervision of the PM Information documentation the knowledge and information management officer will oversee the overall management of knowledge and information management for data entry, data output and training. The incumbent will lead and manage a team responsible for developing, implementing, monitoring, and continuously improving systems, reporting mechanisms, and data infrastructure to support IGAD’s advancement and its initiatives and operations as they relate to information data base and disseminations. The Knowledge and information officer will create an organizational culture and develop a technological infrastructure that encourages the sharing of knowledge. He/she is responsible for promoting and utilizing IGAD’S knowledge assets. Assess how information will be disseminated in a smooth and systematized process.

II. Core Duties and Responsibilities

a. E-Based services

• Develop knowledge management strategy, and provide leadership
• Initiate and develop projects related knowledge management functions including the web-site, portal, discussion groups, production of journals and visibility materials among others
• Promote knowledge sharing among IGAD HQ, IGAD specialized institutions, member states, partners and programme beneficiaries through its operational business processes, strengthening links; between knowledge sharing and information systems, and improving integration of information systems;
• Participate in periodic reporting and event management including planning, resourcing and communication strategies;

b. Data Analysis, Monitoring, Auditing and Security

• Develop procedures to ensure the integrity and security of database information
• Develop data quality statistics and track performance over time
• Use statistical and data analysis to sample and test existing databases, determine error rates, establish minimum quality standards, and summarize and effectively present information.
• Develop development partner and implementing partner prospect lists and analyze current donor prospect lists for cultivation and solicitation.

c. Reporting and Documentation

• Identify, develop and implement procedures, training and documentation for database software. (System documentation and training materials for all supported applications, including user manuals or reference guides, and accurate recording of all relevant information).
• Provide means of updating users when new policies and procedures are developed
• Generate reports, lists, mailing labels, merge files and other information needed by staff. Make improvements to the software system and departmental reports on an ongoing basis.
• Develop policy and performance standards to ensure consistency across the various data and knowledge sources across IGAD
• Measure the efficacy of knowledge management strategies and explore ways to
Improve them
• Develop internal processes and manage a team to ensure data in the knowledge
system is accurate, consistent and up-to-date
• Train support staff, student workers, administrative staff and temporary workers in the use of the software, other computer systems and office systems
• Source equipment, supplies, software and related items, which requires knowledge and selection of appropriate purchasing procedures, related paperwork, vendors, and maintaining detailed hardware, software, license agreements, and other information management
• Perform other duties as assigned

III. Minimum Qualifications and Experience

• At least a Master degree in knowledge Management – with candidates with PhD having an advantage
• Additional qualifications in Information and Communication Technology (ICT) or related field will be an added advantage
• Extensive relevant experience of 10 years in knowledge Management including database and related technologies or an equivalent business process design expertise in CRM; SQL and MS Access; and statistical packages

1. Key Skills and Competencies
• Proven ability to conceptualize, develop, implement and review complex systems and applications;
• Ability to work as part of a multi-disciplinary team and provide leadership and direction to others;
• Ability to analyze and review operational procedures, identify problem areas and optimize performance through procedural changes.
• Strong communication, relationship and people management skills
• Professionalism, personal initiative and good judgment
• High level organizational skills, attention to detail and the ability to prioritize, meet
• Ability to work under pressure, remaining flexible, proactive, resourceful and efficient with a high level of professionalism and confidentiality is crucial;
• Demonstrated ability to make recommendations and use independent judgment;
• Ability to interact and collaborate with professionals at all levels within and external to the organization;
• Excellent written and oral communication skills including the ability to communicate and generate reports
• Experience in at least two IGAD Member States will be an added advantage
• Proficiency in English and French will be a definite advantage

IV. How to apply

1. Send your Applications to the Following Addresses:
Division, Administration & Finance
IGAD Secretariat
P.O.Box 2653
Tel: 253 354050
Fax: (253) 356994,353520
E-mail: hr@igad.int

with copy to abdullahi.busuri@igad.int

2. In the Subject line, please write: Ref: HR121 Knowledge and Information Management Expert