Swissport Cargo Services Jobs

The Company:

Swissport Cargo Services Kenya has been operating in Kenya since April 2002 with great success, handling over 36,000 tons in cargo per year.

Swissport Cargo Services Kenya believes in quality customer orientation that delivers top-class service on all levels.

Our three main cornerstones are:

People: We show respect towards people and their values by working with enthusiasm and enjoyment. We do not compromise on safety.

Professionalism: We are pioneers and want to creatively explore new options. We focus on achieving sustainable results.

Partnership: We strive to exceed the expectations of our customer and keep the promises we make. We deliver excellent service: at any time, at any place.

Every employee is expected to "live our corporate values": after all, the culture of any company will be evident in its employees' attitude to their customers.

We are currently seeking applications from suitably qualified candidates for the positions of Duty Officers, Team Leaders and an Operations Coordinator for our Cargo Handling Warehouse based at the Jomo Kenyatta Intl Airport, Embakasi. Interested candidates should have the following qualifications:

Duty Officers (Re-Advertised)

Role & Responsibilities:
  • Responsible for the day-to-day operations and acts as liaison between Swissport Cargo Services and all the airlines, agents and other customers.
  • Responsible in ensuring all cargo handling practices conform to the safety and security
  • Manage and control manpower on the shift in order to optimize utilization and to maintain staff's morale and discipline
  • Responsible to resolve customer problems and complaints effectively liaising on a shift basis with all departments including Swissport airside to provide resolution for complaint handling
  • Compiling a detailed shift report for the SCS management team on a shift basis.
  • Follows the flight briefings closely and establishes in consultation with the airlines when delay during the operations is acceptable operationally and commercially.
  • Plan a strategy for flight operations prior to commencing work after getting handover from the outgoing shift.
  • Implement the company policy, directives, rules and regulations.
  • Develop and foster good relations with customers, authority and industry stake holders in general.
  • Responsible for implementing security procedures on a shift basis.
Key Competencies:
  • Management skills
  • Communication skills
  • High level of integrity
  • Initiative and proactive approach
  • Customer Service Orientation
  • Change management
Educational Background:
  • Minimum University Degree or equivalent
Professional Work Experience:
  • Minimum of 3 years’ experience in Airfreight Management.
Team Leaders (Re-Advertised)

Role & Responsibilities:
  • Provides leadership and direct supervision to a team of staff.
  • Ensure the accurate processing, storage and dispatch of a specific load and /or equipment, in line with service delivery targets and schedules, and within the boundaries of safety and regulatory requirements.
  • Plans and executes the workload for a specific activity by closely monitoring the flight schedules.
  • Briefs team members, delegates’ tasks and oversees activities to ensure the safe and effective dispatch of inbound/outbound cargo, and/or ULDs to the respective rotation areas.
  • Briefs team members on special carrier's handling instructions
  • Promote best and safe practices at work.
  • Strictly comply with all relevant company Standard Operating Procedures, Work Instructions, and Regulatory requirements.
  • Responsible for all safety issues (including Dangerous Goods) and ensures that all team members comply with the laid down safety regulations at all times.
  • Immediately reports to the Duty officer any damage to cargo, equipment or any injury to a team member.
  • Ensure the smooth running and serviceability of the relevant support systems and/or equipment, and takes necessary steps in case of failure or breakdown.
  • Maintain an accurate record of all the cargo and/or ULDs processes through the assigned area by using the appropriate recording system.
  • Where required ensure that all the ULDs are stored and maintained in an orderly manner with the area of responsibility.
  • Effectively liaises with all concerned sections to ensure that necessary information is available on time.
  • Carries out on-going performance management by undertaking reviews & assessments.
  • Identifying training needs and coaching and supporting the on-job-training of all team members.
  • Completes all pre and post flight activities, and any other administrative requirements. Where required, upon completion of departure/ arrival activities.
  • Takes stock of all mishandled/missing freight, establishes reasons for the mishandling, and dispatches advisory messages to the airline and or agents as appropriate
Key Competencies:
  • Management skills
  • Communication skills
  • High level of integrity
  • Initiative and proactive approach
  • Customer Service Orientation
Educational Background:
  • Minimum - Diploma Level and Above
Professional Work Experience:
  • Minimum 2 years’ experience in a supervisory level or administration.
  • Proven record in working with targets and with teams
  • Ability to work with people of diverse cultures, ages and educational level.
  • Ability to work under minimum supervision.
Operations Coordinator

Role & Responsibilities:
  • Control and coordinate all mobile equipment, motorized or non-motorized; ensure and facilitate its availability to operation
  • Control and coordinate all other warehouse resources needed for operation to function
  • Control and coordinate the usage of the warehouse area Zone 2 & Zone 3 for proper usage by operation
  • Control and make available all consumables required by operation.
  • Conceptualize, develop and empower team leaders on resource deployment rules by keeping in mind the layout of the facility and specific service level agreements with customer airlines and other stake holders.
  • Actively guide and interact with process owners and duty Officers for effective implementation of rules and processes, and be an active part in reviewing such rules and processes including redesigning when required.
  • Monitor and Recommend the impact on resources and KPIs in line with Swissport Cargo Services’ primary objectives.
  • Challenge where required to optimize the resource plans for increased efficiencies.
  • Prepare and maintain all regular/adhoc reports pertaining to warehouse operations.
  • Manage airline loading materials and equipment by ensuring that they are available in the correct quantities, used for the right purpose and stowed correctly.
  • Manage ULD control
Key Competencies:
  • Management skills
  • Communication skills
  • High level of integrity
  • Initiative and proactivity
  • Customer service skills
  • Change management
  • Training skills
  • Planning skills
  • Resource management skills
Educational Background:
  • Minimum University Degree or equivalent
Professional Work Experience:
  • Certificate / Diploma in the relevant field
  • Minimum 5 years of airfreight management or warehouse management.
If you believe you have the matching skills, experience, educational background mentioned above and you would like to be a part of the Swissport Cargo Services team, we would like to hear from you.

Closing Date: On or before May 18, 2011 - Due to the immediate need to fill this position urgently successfully shortlisted candidates may be contacted for an interview before the closing date.

Applications together with the relevant certificates should be forwarded by email to:

hr@swissportkenya.co.ke

or through post to :

The Human Resource Manager,
Swissport Cargo Services Kenya,
P.O. Box 19225 - 00501
Nairobi, Kenya
Swissport Cargo Services Jobs Swissport Cargo Services Jobs Reviewed by Unknown on 6:56:00 AM Rating: 5

No comments:

JOBS CATEGORY

Tanzania Kenya NGO JOBS Uganda Best Jobs Consultancy Rwanda ICT JOBS Administrative United Nations Sudan Best Jobs Finance Health - Medical Engineering Ethiopia Education Agricultural Lecturer Human Resources Somalia Media Congo - Kinshasa Legal Jobs Bank Jobs Monitoring and Evaluation Mining World Vision Burundi Procurement African Barrick Gold Accountant Zambia Sales and Marketing US EMBASSY East African Community Mozambique Telecoms Research CARE International Save The Children Plan International Arusha Malawi South Sudan Oxfam Scholarships African Development Bank Finance and Administration SafariCom Aviation The Commonwealth American Embassy Sales Zanzibar Environmental Catholic Relief Services Dar es salaam USAID Operations FHI 360 UNDP Security World Bank Economist TradeMark East Africa Unicef Hospitality Managers International Rescue Committee (IRC) Restless Development Accounting Civil Engineers AMREF Morogoro Utumishi AfDB African Development Bank COOPI - Cooperazione Internazionale Driver - Logistics Path International Mwanza African Union Tigo Jobs Marketing Mbeya Teaching Au African Union PSI Population Services International Pwc PricewaterhouseCoopers East African Breweries North Mara Gold Mine ACTED Djibouti Malaria Consortium Bulyanhulu Gold Mine DFID Driver Buzwagi Gold Mine Jhpiego COMESA FINCA JOBS International Jobs Adeso Danish Refugee Council Kilimanjaro Nairobi Coca-Cola Handicap International Pact International Rio Tinto Solidarités International Tender EGPAF Elizabeth Glaser Pediatric AIDS Foundation Logistics Serengeti Breweries Ltd Nation Media Group Africare Norwegian Refugee Council Samaritan's Purse Chemonics International COUNTRY DIRECTOR ICAP of Columbia University InterShips Precision Air RwandAir Marie Stopes International (MSI) Serengeti Breweries Volunteer Climate Change IGAD Tetra Tech ARD Agriculture Jobs Dodoma Iringa One Acre Fund Project Management Clinton Health Access Initiative (CHAI Technoserve Twaweza East Africa ActionAid Lutheran World Federation SADC Secretariat Tanga Vso International ACDI/VOCA Halmashauri Agha Khan Kenya Commercial Bank World Agroforestry Centre Deloitte East Africa International Organization for Migration (IOM) COMESA Secretariat: Software Engineering Safety and Security Shinyanga Jobs Tanzania Breweries Pathfinder International World Health Organization KPMG TANROADS Tanzania Electric Supply Company British Council Futures Group KCB BANK UN-Habitat WFP World Food Programme Barclays GEITA GOLD MINING TANESCO Electrical Engineer Food and Agriculture Organization GOAL Mombasa Tabora WWF World Wide Fund for Nature Microsoft Tanzania Ports Authority East African Development Bank Family Health International (FHI) IBM EAST AFRICA IntraHealth International Mercy Corps SERIKALINI - GOVERNMENT OF TANZANIA AccessBank Community Development Jobs Data Base Management Google Africa ICAP - TZ KEMRI/CDC Program WaterAid Tanzania Auditor SNV International Stanbic Bank Amnesty Horn Relief Kampala Management Systems International (MSI) Standard Chartered Bank VETA Christian Aid DIAMOND TRUST BANK Helen Keller International Help Age Mtwara Uganda Telecom Airtel Africa Equity Bank Internships Marie Stopes TCRA Web Development B B C WORLD SERVICE Human Rights Kigali Makerere University Nile Basin Initiative Kenyatta University Kigoma Mzumbe University NSSF National Social Security Fund Nile Breweries Limited Tulawaka Gold Mine University of Nairobi kenya Airways Bank of Tanzania Graduates MTN Muhimbili National Hospital Nepad Partners in Health Room to Read SUMATRA UNWOMEN African Wildlife foundation (AWF) KEMRI Kagera Librarian MENTOR Initiative Trainee USAILI - INTERVIEW Uiversity of Nairobi WaterAid International icipe Project CAFOD - Catholic Agency for Overseas Development Egerton University EngenderHealth Goal Ireland Kenyan Banks Lake Victoria Basin Commission Peace Corps TANAPA TASAF Tanzania Social Action Fund Zanzibar University ACB AKIBA COMMERCIAL BANK AGRA Alliance for a Green Revolution in Africa Advans Bank Ethiopian Airlines Freedom House IITA International Institute of Tropical Agriculture Legal Moshi NMB BANK Resolute Tanzania Singida Uganda Uganda National Roads Authority University of Dar es salaam University of Dodoma British High Commission ChildFund EWURA FilmAid International NECTA TPDC Tanzania Civil Aviation Authority (TCAA) United States International University World Concern Aga Khan Foundation CBA Commercial Bank of Africa Ecomist Ernst and Young IUCN International Union for Conservation of Nature International Medical Corps Islamic Relief Kakira Sugar Musoma National Institute for Medical Research OPEN UNIVERSITY OF TANZANIA Relief International TAA Tanzania Airports Authority Trócaire Uganda Revenue Authority VODACOM TANZANIA VSF Belgium Architects Hivos IFC International Finance Corporation Ifakara Health Institute Inoorero University International Commercial Bank Kenya Red Cross Society MADEREVA Medical Oil and Gas Pwani University College SOKOINE UNIVERSITY Tumaini University Water Engineering AWF African Wildlife Foundation Acacia Mining Accounts African Virtual University Altima Africa Ardhi University Bank of Uganda Business Development Concultancy Del Monte Kenya Embassies Kenya Airports Authority Lake Victoria South Water Services Board Mara National Bank of Commerce RECORDS MANAGEMENT JOBS RUKWA Ruvuma Search for Common Ground Songea TTCL Tanzania Telecommunications Company Limited Unilever War Child International Zinduka Afrika ACORD AKU ​Aga Khan University Africa Nazarene University Africa Rice Center (AfricaRice) Aga Khan Health Services CRDB BANK Commercial Bank of Africa Daraja Tanzania Engineers Registration Board (ERB) Fina Bank International Potato Center International Potato Center (CIP) Intrahealth Jomo Kenyatta University Kilimanjaro Christian Medical Centre Kyambogo University Lindi Jobs MCL Mwananchi Communications MUHAS-harvad Moi University NBC BANK National University of Rwanda Ngorongoro Conservation Area Authority Njombe Nuru International Nzoia sugar Company RTI International SUA SOKOINE UNIVERSITY OF AGRICULTURE THE LAW SCHOOL OF TANZANIA TRA Tanzania Revenue Authority Tanzania Postal Bank The Foundation For Civil Society Udhamini wa Masomo Western Union AIR TANZANIA Action Against Hunger (ACF) Agricultural Society of Kenya BRALIRWA Bondo University College Caritas Comoros Concern Worldwide Conservation Jobs Consolidated Bank of Kenya DHL Express Ewaso Ngiro South River Basin Development Authority Geologist Gulf African Bank INSTITUTE OF ADULT EDUCATION Jomo Kenyatta University of Agriculture and Technology Kabale University Kabale University (KAB) Kenya Ports Authority KickStart International MORUWASA Morogoro Urban Water and Sanitation Authority MSH Management Sciences for Health Mumias Sugar Company Nairobi Hospital Nkumba University Rural Electrification Agency SOKINE UNIVERSITY SONGWE STAMIGOLD Stores TACAIDS TARURA TCU Tanzania Commission for Universities Tullow Oil World Lung Foundation (WLF) ALAF Limited Aga Khan Development Network (AKDN) Aga Khan Hospital Air Malawi American Refuge Committee BENKI YA POSTA - TPB BANK BTC Belgian Technical Cooperation Bhttp://www.blogger.com/img/blank.gifank of Tanzania Bioversity International CHF International Customer Service Jobs DANGOTE DIT DAR ES SALAAM INSTITUTE OF TECHNOLOGY Danida Dar es Salaam Institute of Technology Daystar University ECOBANK ETDCO Electrical Transmission and Distribution Construction and Maintenance Company European Union IFM INSTITUTE OF FINANCE MANAGEMENT INSURANCE JOBS - BIMA ITECH Internews® Network KUITWA KAZINI Kenya Accreditation Service Kenya Polytechnic University College Kilombero Sugar Company Kisii University College Kisumu Laboratory Jobs MSD MEDICAL STORES DEPARTMENT MSF Switzerland Management Sciences for Health Manyara Maseno University Ministry of State for Planning Muteesa 1 Royal University Médecins Sans Frontières NIDA National Identification Authority Narok University College OSHA Occupational safety and Health Authority Open Society Initiative for Eastern Africa (OSIEA) PA PAC PEPSI POLICE - POLISI Petroleum EngineerS RWANDA HOUSING AUTHORITY Seychelles Songas TBC TANZANIA BROADCASTING CORPORATION TBS TANZANIA BUREAU OF STANDARDS TFDA TANZANIA FOOD AND DRUGS AUTHORITY TIB - Tanzania Investment Bank Tanzania Mortagage Refinance Company Tanzania Teachers’ Union Transmara Sugar Company Tropical Pesticides Research Institute Tumba College of Technology Twiga Cement UNESCO UNOCHA Umma University University WRP Walter Reed Project ZANTEL ao uga
Powered by Blogger.