Chief Marketing & Sales Officer (Job Reference - Cmso/10/13)
The Tanzania Telecommunications Company Limited (TTCL) was established by "The Tanzania Telecommunication Company Incorporation Act of 1993". The company came into operation on 1" January, 1994. TTCL has been established to develop and operate telecommunications service within and outside the Country. TTCL currently provides voice and data communication services to over 300,000 business and residential customers in Tanzania. The Company also provides network services to other licensed telecom operators. TTCL's aim is to remain the leading Fixed Network Operator in Tanzania. In order to achieve this goal, a strong focus has been placed on customer satisfaction by providing high quality and affordable services to customers.
TTCL is seeking to recruit dynamic, strategic, experienced and qualified Tanzanians with strong credentials to fill the positions in the Senior Management Team. Applications are therefore invited from suitably qualified Tanzanians for the following positions:
Position Summary:
Reporting to the Chief Executive Officer, the incumbent will be responsible for developing and executing strategic and operation sales, marketing and customer services plans as well as strategies that drive the overall business objectives of TTCL. He/ she shall also be responsible for monitoring the achievement of sales plans and strategies in products and market terms, including market penetration, growth, profitability and branding.
Key responsibilities:
Providing leadership in the development of marketing, sales and distribution strategies that reflect market demand for different segments for incorporation into overall company Strategic Business Plan;
Overseeing implementation of short and long terms marketing and sales plans and ensuring customer care guidelines,
Ensuring existence and sustainability of strong clients' relationships with the market in general and withTTCLS corporate customers specifically;
Ensuring Internal interfaces between Sales and Marketing, Technical and all support departments are established, functioning and supporting high levels of customer services;
Ensuring regional sales and distribution activities are timeously and appropriately equipped with resources commensurate with requirements;
Reporting on implementation of Sales and Marketing plans and monitoring expenses to ensure efficient and effective utilization of TTCL resources allocated to Sales and Marketing departments;
Implementing and exercising delegated authorities and any other instructions and directives as may be issued by Chief Executive Officer from time to time.
Key qualifications, experience and competencies:
University Degree in Sales, Marketing, Business Administration or its equivalent from a recognisedinstitution;
Master's Degree in Business Administration is an added advantage;
At least Ten (10) years' experience in Sales and Marketing at Senior Management level in a commercial environment (preferably in telecommunications industry);
Excellent communication skills;
Strong team work and interpersonal skills;
Management experience with advanced analytical skills;
A strong orientation towards results, with a proven record of performance.
Application Instructions:
If you believe you are the right candidate for this position, kindly submit your application in hard copy or soft with a detailed CV (including your e-mail and telephone contacts), photocopies of academic certificates and testimonials, and names of three referees with their full contact details. Kindly state the position you are applying for, quoting job reference number on both the application letter and envelope. Applications should be submitted to the address below not later than 5.00 pm local time on 11thOctober 2013.
An attractive remuneration package as per the approved TTCL's salary structure commensurate with the responsibilities of the job will be availed to the right candidate.
The Director,
Executive Selection Division
Deloitte & Touché
10th Floor PPF Tower
Cnr of Ohio Street & Garden Avenue
P.O.Box 1559
Dar-es salaam, Tanzania
Chief Marketing & Sales Officer AT TTCL
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