Human Resource Manager (Schools)

Location: Nairobi, Kenya

About Bridge International Academies

Bridge International Academies is a startup revolutionizing education across Africa with a truly unique business model. The company has launched a large-scale franchise-like network of ultra low-cost for-profit private primary schools across Africa.

Our schools profitably deliver high-quality education for less than $4 per child per month, enabling local school managers to operate their school businesses profitably, while creating a highly successful business at the central level.

We have launched our first twenty-six schools in Kenya, have eleven more opening in September 2011 and plan to rapidly scale the company to serve more than 1 million students across Africa.

About this position

Bridge International Academies is looking for an energetic, dynamic individual to manage the Human Resource function for our schools which are located in the low income areas of Nairobi.

Because of the eventual size of our operations, the company will ultimately need to hire and manage thousands of new teachers each year and hundreds of new school managers to manage this undertaking. It is critical to our success to find the right people in a cost-effective manner, manage them and retain them accordingly.

It is the role of the Human Resource Manager (Schools) to lead this process whilst overseeing a HR support team.

Overall Responsibility
  • Providing day to day human resource services and oversight in the areas of recruitment, induction, staff records management, staff medical services liaison, leave administration, disciplinary, human resource planning and separation processes;
  • development of HR policies, strategies and processes, performance appraisals;
  • supervising and managing the HR team for the schools;
  • HR reporting and assisting in any HR projects that may come up from time to time as well as development of improved tools and processes to enhance the HR function for the schools.
The role and responsibility for this job may change over time, but initially will include, but not be limited to:

Key tasks and deliverables

Recruitment
  • Develop recruitment strategies and policies to cater for a large-scale streamlined/ongoing hiring of teachers and school managers, including advertising in the local communities, designing and setting up mass interview and screening days, vetting processes, hiring and tracking systems.
  • Develop recruitment plans in coordination with relevant departments- including activity flows, budgets and cost tracking and regular feedback on key aspects of the recruitment process
  • Build systems to optimize the cycle of scheduling, recruiting, testing, interviewing, for and during the hiring of school managers, teachers, land scouts, site foreman.
  • Improve the existing and develop new screening assessments (for example, Math and English tests, written applications, public speaking exercises, mock sales pitches, personality and aptitude tests)
  • Evaluate and improve the process of administering, scoring and conducting final round of interviews with relevant department members
  • Managing the hiring of other employees who support recruitment for schools (recruiting officers, recruiting assistants, marketing). This will include but is not limited to all the administrative communication with the candidates, interviewing, training, and performance management.
  • Oversee that recruitment data management of all relevant HR information into the database related to school employees is entered and updated regularly
  • Track the government’s minimum wages’ guidelines and ensure BIA is compliant
  • Work closely and support the Training Department and the School Operations on all aspects of teacher/school manager recruitment
Human Resource Management
  • Ensure compliance on statutory documents and other related matters by the school employees
  • Ensuring the expeditious issuance and signing of contracts for school employees and all the relevant details updated on the payroll system accordingly.
  • Ensure the provision of data/information on transport subsidies for multiple locations which will be updated on quarterly basis
  • Manage ongoing Human Resources issues related to teachers and school managers
  • Ensuring the required level of HR support to all the schools is provided on a timely and effective way
  • Formulate a succession planning system to ensure the organization has a ready supply of staff with the requisite skills and competencies.
  • Co-ordinate the internal communications, manage the human relations, provide guidance and counsel and act as a link between the staff and management in order to maintain an informed and motivated human resources
  • Ensure an up to-date data base of staff leave entitlement and utilization in line with leave policy guidelines is maintained.
Performance Management
  • Coordinate the performance management process for the school employees and ensure a data base of their contract dates is maintained and communicated to Head of School Operations on due dates for appraisals, contract renewals, probationary reviews and contract end dates
  • Develop appropriate staff appraisal results management systems to ensure appropriate information and follow up of results.
Human Resource Policy
  • Responsible for development, implementation, management, effective communication and periodic review of the schools’ human resources policies and procedures in accordance with organization’s goals and statutory requirements.
Human Resource Development & Employee Relations
  • Manage the overall employee relations for the schools and ensure a positive management culture and ethics is institutionalized at all levels
  • Work closely with HR team at the Headquarters to manage and coordinate grievance management and disciplinary proceedings and recommend appropriate action to resolve disputes.
  • Provide guidance in formulating staff development initiatives to ensure the staff have the necessary skills/competencies and coordinate/compile the annual Staff Development Plan.
  • Lead the on boarding process for all new staff in coordination with the Training Department and support the HR team to carry out induction sessions.
  • Develop an appropriate system to ensure outgoing staff go through a proper exit interview in order to capture feedback and insights that would improve the organizational processes and systems.
HR Reporting
  • Provide monthly reports on HR activities to be incorporated into monthly, quarterly and annual reports. This includes changes in headcounts, leave status, gender and age distribution, absenteeism reports and other reports in the HR scorecard
  • Analysis of staffing distribution into full time, permanent substitute, backup on a monthly basis
  • Preparing monthly reports to provide a summary of key HR events during the month.
HR projects
  • Participate in the HR budgeting process
  • Support new HR projects that may be initiated by senior management.
  • Propose and supervise HR process improvement initiatives.
Other tasks
  • Participate actively in the teacher and school manager forums together with school operations teams
  • Institute a system for capturing HR issues arising from the schools and provide a feedback mechanism for resolving challenges. Develop an automated system in coordination with the IT Department for monitoring the teachers hotline database of CVs and contact info, results of interviews, etc
  • Contribute to the wider development and management of the organization’s programmes by participating in regular planning and co-ordination meetings with colleagues and management.
  • Network with other HR focused organizations, other social enterprises/Government agencies
  • Any other duties that may be delegated to you in line with your role.
About You
  • Minimum of 7 years progressive experience as a Human Resource Generalist
  • Bachelor Degree in either Human Resource Management, Administration, Social Sciences
  • Higher Diploma in Human Resource Management from a reputable institution
  • Membership to a HR Professional body
  • Knowledge of the Labour Laws of Kenya
  • Experience in HR strategic planning and execution
  • Experience in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
  • Experience in design, development and implementation of salary administration plans and benefit programmes
  • Excellent capacity in managing the recruiting and hiring processes for schools with high volumes of new hires
  • Experience in managing human resource issues for a company with complex and growing human resource needs
  • Policy and systems-oriented with experience in developing systems and processes to manage a complex hiring process for many positions simultaneously
  • Strong ability to quickly understand what is required of a position, define the detailed requirements, and know how to source, screen and interview people who will fit that role.
  • Function well in a fast-paced, informal environment where constant change is the norm and the bar for quality is set high
  • Strong leadership, delegation, communication and interpersonal skills
  • Must possess computer skills
How to apply:

You can apply and view detailed job requisitions on the Careers page at www.bridgeinternationalacademies.com
Human Resource Manager (Schools) Human Resource Manager (Schools) Reviewed by Unknown on 12:35:00 AM Rating: 5

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