Our client a Kenyan medium sized organization providing value added reseller of VoIP, IP PBX, Wi-Fi and microwave solutions is recruiting a Voice Engineer with a bias to IP voice solutions.
Reporting to the CEO, the position serves to effectively design, present, implement, manage and support the next generation voice architecture.
Core responsibilities:
Reporting to the CEO, the position serves to effectively design, present, implement, manage and support the next generation voice architecture.
Core responsibilities:
- Design, install, and commission, manage and support VoIP and IP Telephony solutions
- Project management of all solution deployment projects
- Pre-sales assistance to the sales team on VoIP and IP Telephony requirements
- Make customer presentations in conjunction with sales team
- Manage support contracts, SLA’s and all install base infrastructure
- Manage the companies service portfolio including financial target achievement, budgeting and growth
- Product development in conjunction with marketing team
- Any other duty as assigned by the CEO
Suitable candidates MUST have the following minimum qualifications:
- University degree or HND in Electrical/Telecommunications Engineering, Computer Science or any other related course
or
- Diploma graduates with 3 years progressive voice experience can also apply
- Good understanding of business processes and customer management
- Holders of Cisco Certified Voice Professionals / other manufacturer certifications on voice will have an added advantage
Competencies and Skills
- 1 year experience in handling voice solutions and or IP Telephony
- Working experience with asterisks or any of its derivatives
- Working experience with service provider architecture will be an added advantage
- Good interpersonal skills and ability to communicate at all levels
- Good planning and organizational skills
Only short listed candidates will be contacted.
Voice Engineer
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