I. Position Information Job Title:Senior RSD Clerk
Duty Station: BO Beirut, Lebanon
Section/Unit: PRT
Reports to: RSD Officer
Pay Level: SC- 5
II. Scope/Objective
The Senior RSD Clerk is a member of Protection/RSD team who conducts Refugee Status Determination interviews and prepares preliminary assessment reports. Supervision is exercised by a professional Protection/RSD staff who provides regular guidance and advice to the incumbent and reviews/evaluates his/her final work. The incumbent will be working in a discreet and confidential office environment, where sensitive personal information/issues of the asylum seekers /refugees will be discussed and documented. The ability to work in a courteous and confidential manner is the salient features of this position. Normally, the position has no supervisory role. External contacts are mainly with Government officials, implementing partners, Judicial authorities and NGOs at working level to obtain and exchange specialized information and/or resolve problems. III. Functions / Key Results Expected
Accountability : − UNHCR's protection policies, standards and doctrine are consistently and coherently applied. − Persons of concern to UNHCR are adequately received in the office, treated with dignity, kept informed and encouraged to participate actively in matters relating to their protection. − The specific needs and protection issues facing persons of concern are identified in an accurate and timely manner. Responsibility 1. Meet with and interview persons of concern in the premises or detention facilities to identify protection needs and to provide counseling. 2. Conduct RSD interviews and prepare RSD assessment and recommendation to be endorsed by the Determination Supervisor. Maintain Determination related statistical records in ProGres and physical files. 3. Act as the RSD Unit focal person for all RSD statistical reports and ProGres queries in close co-ordination with the Head of Unit and Data Analysis Group (DAG) staff; 4. Remain up to date on Country of Origin Information (COI) of the asylum seekers; ensure effective sharing and recording of the COI data records in the office regularly updated and facilitate the use of RSD Community of Practice (COP) use in the office; 5. Assist in providing counselling and guidance to asylum-seekers and refugees on Determination procedures, rights and obligations. 6. Act as interpreter and translator when needed. 7. If required liaise with local authorities or NGOs when the rights of persons of concern are violated, including in cases of refoulement, expulsion or forced return, arbitrary arrest and detention. 8. Mainstream age, gender and diversity in all areas of work, and ensure the full participation of persons of concern in matters relating to their own protection. 9. Comply with UNHCR's policy priorities such as those related to age, gender and diversity as well as HIV/AIDS. 10. Any other responsibilities/functions deemed necessary or as delegated by the Head of the office / RSD Supervisor in order to meet the level of the services in the organization. Advocacy and Research − Assist in preparing relevant data for RSD reports and analysis, updating and producing ProGress RSD monthly and yearly reports on RSD including ad-hoc RSD related queries as per UNHCR's global standards and requirements. Promotion and Capacity Building − Assist in promoting and disseminating refugee law, statelessness law, and IDP-related legal standards and principles with academic institutions, law enforcement officials and local authorities to strengthen the capacity of those entities in protecting refugees and others of concern. Authority - Decide on information filtering and data entry into ProGres at the functional level or upon approval by RSD supervisor; - Decide on prioritisation and identify the most appropriate course of action in view of particular vulnerabilities of persons of concern − Submit individual requests from persons of concern for approval by the designated officer. − Decide on prioritisation and interviewing technique approach in RSD interviews with persons of concern. − When counselling persons of concern, decide on the content of information and advice to be shared. − Submit recommendations on refugee status or solutions to be provided for approval by the designated officer. IV. Competencies · Knowledge of computer applications such as MS Word, Excel, Access. Familiarity with ProGres data base is a plus. · Good communicator with strong interpersonal skills to deal with asylum seekers and refugees of different cultural and educational backgrounds. · Ability to work under pressure; · Appreciation of a multi-cultural environment; · Empathy and social engagement; · Excellent Drafting skills. · Completion of UNHCR learning programmes or specific training relevant to functions of the position. · Knowledge of another relevant UN or local languages or language(s) spoken by the refugees and asylum seekers in the duty station. REQUIRED COMPETENCIES Code Managerial Competencies/Code Functional Competencies
- M 3 Judgement and Decision Making PT02 Protecting Refugees and Other Persons of
Concern to UNHCR
PT03 Establishing Eligibility for Refugee
PT07 Providing Protection Information
CL01 Coordinating with other staff
CL02 Liaising with external contacts
CL04 Drafting reports/correspondence
- Cross-Functional Competencies:
XF 1 Analytical Thinking
XF 4 Negotiation and Conflict Resolution
XF 5 Planning and Organizing
XF 7 Political Awareness
XF 9 Change Capability and Adaptability V. Recruitment Qualifications Education:University degree in Social work, Social Sciences, Law or other relevant field. Experience: Minimum 2 years of relevant professional working experience. Language Requirements: Proficiency in English and Arabic. French is a plus. | 
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